Production Print Executive

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Montréal, QC, CAN
Hybrid
Senior level
Big Data • Information Technology
The Role
Sell Ricoh’s hardware, software, and professional services portfolio to enterprise accounts. Responsibilities include prospecting, developing new business, expanding existing accounts, analyzing customer requirements, presenting demonstrations and proposals, negotiating solutions, maintaining CRM records, and coordinating order, delivery, and implementation activities. The role requires regular customer-facing engagement, approximately 20% travel, and expertise in production print, graphics arts, connectivity, and complex solutions sales.
Summary Generated by Built In

The Production Print Executive (PPE) is directly responsible for selling the full suite of Ricoh’s solutions portfolio, Hardware, Software and Professional Services to Enterprise accounts. The PPE will sell into a pre-defined account base consisting of corporate Enterprise accounts. To be successful the PPE must be focused to growing Ricoh market share within the assigned geographic territory. 

Job Duties and Responsibilities

  • Drive Ricoh’s Solutions Portfolio and Solutions offerings through analysis of customer business and technology requirements and the development of solutions to fit individual customer needs 
  • Stays current on print production industry developments and uses this expertise to advise customers, align solutions with evolving market needs, and enhance customer outcomes
  • New business prospecting and development, including cold calling, scheduling and conducting client introductions, and face to face client meetings.
  • Understand the customer's environment. Open new doors with decision-makers and influencers to generate sales opportunities within new and existing accounts to increase RICOH's market share
  • Win new business by aligning customer’s business goals and objectives with Ricoh’s Solutions portfolio including both hardware and services.
  • Prepares and presents benchmark demonstrations, proposals, and value propositions within account assignment, utilizing product and/or technical resources – as needed.
  • Retains and grows current client base by selling incremental solutions and services within their base accounts, and through customer satisfaction.
  • Maintains records of all account activity within Ricoh provided sales database and CRM tool. Serves as first line of contact with client in the creation and maintenance of accurate paperwork on each sale.
  • Performs other duties as assigned.

Qualifications (Education, Experience, and Certifications)

  • Bachelor's Degree or equivalent experience required
  • Minimum of five (5) years business to business sales experience with 2 years of advanced selling assignments
  • Minimum of two (2) years Production Print and Solutions sales experience

Knowledge, Skills And Abilities

  • Demonstrated skill in the development of new business markets and opportunities
  • Comprehensive knowledge of the graphics arts, print for pay and commercial print industries
  • In depth knowledge of technology, connectivity and selling complex solutions.
  • In depth knowledge of sales methodologies and processes 
  • Strong negotiation, written and oral communication and presentation skills
  • Strong interpersonal, time management and self-motivational skills
  • Demonstrated ability to successfully work with diverse teams.
  • Demonstrated ability to develop and foster key relationships with contacts outside of the sales function to formulate successful account strategies.
  • Ability to communicate with multiple levels of personnel within an account, including , Financial, Technical and Senior Management
  • Ability to successfully manage order, delivery and implementation process.
  • Strong analytical skills and good working knowledge of MS suite of business applications, CRM 
  • Software, LinkedIn and Proficient in Microsoft Office.

Working Conditions, Mental and Physical Demands

  • Customer‑facing role with regular in‑person engagement, including customer meetings, conferences, and other on‑site client engagements.
  • An office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. 
  • Requires a valid driver's license and reliable transportation required (and auto insurance coverage 
  • per Ricoh's policy)
  • Travel required (approx. 20%); may include overnight travel.
About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

  • Select the medical, dental, life, and disability insurance coverage that fits your needs.
  • Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.  
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually.
  • Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Skills Required

  • Bachelor’s degree or equivalent experience
  • At least five years of business-to-business sales experience
  • At least two years of advanced selling assignment experience
  • At least two years of production print and solutions sales experience
  • Valid driver’s license, reliable transportation, and required auto insurance coverage
  • Knowledge of graphics arts, print-for-pay, and commercial print industries
  • Knowledge of technology, connectivity, complex solutions, and sales methodologies
  • Strong negotiation, communication, presentation, interpersonal, analytical, and relationship-building skills

Ricoh USA, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh USA, Inc. and has not been reviewed or approved by Ricoh USA, Inc..

  • Healthcare Strength The company offers comprehensive medical, dental, and vision plans with configurable options, plus disability, life insurance, and an EAP. Feedback suggests coverage breadth is solid, with some noting low copays in certain plans.
  • Retirement Support A 401(k) with company match is available starting on day one. Feedback suggests the program is competitive in scope even if the match level is viewed as only average by some.
  • Flexible Benefits A configurable benefits marketplace with options like pet insurance, employee discounts, tuition reimbursement, and the ability to purchase extra vacation days offers choice. Feedback suggests flexibility and add‑ons help round out total rewards even when base pay feels light.

Ricoh USA, Inc. Insights

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The Company
HQ: Tokyo
15,227 Employees
Year Founded: 1962

What We Do

Ricoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4 million businesses and solve problems for companies large and small. Every day our more than 90,000 global employees serve a vast array of industries designing and optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems, platforms, and image technology to make data accessible to people faster and with more insight than ever before.

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