Production Planner

SUMMARY:

The production planner's responsibilities include supporting customer requests, providing excellent customer service, handling all tasks related to order management, monitoring inventory levels, regularly providing production status updates to management, and facilitating the timely delivery of products to customers. You should also be able to closely monitor the production process to ensure that production orders are completed on time and within budget.

To be successful as a production planner, you should be able to communicate effectively both internally and externally, be knowledgeable of material requirements planning, able to manage production deadlines, and evaluate demand change impacts. Ultimately, an exceptional production planner should demonstrate excellent time management, organizational, and problem-solving skills to ensure that production operations run smoothly.

KEY RESPONSIBILITIES:

• Communicates daily with customers and handle all order requests, change requests, and field/direct general request from customers.
• Evaluates, reviews, and confirms purchase orders accurately and create suitable production schedules.
• Performs order management including receiving, reviewing, and entering/rejecting customer orders as well as managing order change requests.
• Estimates the amount of material, equipment, and labor required for production.
• Addresses and resolves production issues promptly to minimize delays in production.
• Coordinates production operations in accordance with material, labor, and equipment availability.
• Works with sales and operations to find win-win solutions for both our customers and Crenlo.
• Provides recommendations for viable solutions to reduce production costs as well as improve production processes and product quality.
• Executes changes to production schedules to ensure that production deadlines are met.
• Compiles status and performance reports and submits them to management in a timely manner.
• Informs the relevant departments promptly of changes to current production schedules.
• Works with Cost Estimating and Sales to provide service quotes to customers as needed.

KEY SKILLS AND COMPETENCIES:

• Effective communication skills (both written and verbal); strong professional phone and email etiquette.
• Strong customer service skills.
• Strong interpersonal skills to work with team members, customers, and suppliers
• Strong analytical and problem-solving skills
• Self-motivated and can complete tasks on time and with little supervision.
• Excellent organizational, prioritization, and time management skills
• Intermediate analytical and mathematical skills
• Proficient knowledge and experience of Microsoft Excel, Word and ERP purchasing systems.
• Intermediate knowledge and application of purchasing cost reduction methods
• Proficient knowledge and experience with material requirements planning (MRP) systems.
• Working knowledge of purchasing terminology and practices

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree in supply chain management, business management, or related field is preferred.
• Certified in Production and Inventory Management (CPIM) accreditation or other relevant certification is advantageous.
• Proven experience working as a production planner. Minimum 2 years’ experience.

WORKING CONDITIONS/OTHER:

• Work Hours/Status:  Full-Time, 40+ hours, Monday – Friday
• Travel Requirements: Less than 10%
• Environment: Works in an office environment within a manufacturing plant facility.
• Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities.

This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time.  An individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Crenlo offers a competitive benefits package, including medical, dental, vision and life insurance. In addition to paid time-off and paid holidays, employees are offered participation in the company 401K with match. Regular fulltime employees working 30 hours or more hours per week will be eligible to enroll on the 1st of the month after hire. 

We provide high-quality, on-time supply of engineered cabs to top OEM manufacturers in agriculture, construction, forestry, military, mining, rail, and specialty truck markets. Our mission from concept design to volume production is leveraging our engineering innovations, manufacturing capabilities, and leadership team’s commitment to continuous improvement to deliver the best customer experience and build relationships that withstand the test of time. While our technology has evolved over the years, our concern for exceeding customer expectations has never changed.