The Production Operations Associate supports the full transcript production lifecycle—from pre-production preparation through post-production delivery. This role is responsible for preparing rough drafts, organizing source data, and ensuring that certified transcripts and supporting documents are complete, accurate, and delivered on time.
You’ll work closely with Transcription and Deposition Operations teams to keep production workflows efficient and reliable. This role is ideal for someone who thrives in detail-driven work, enjoys managing multiple deliverables, and takes pride in operational excellence.
What You’ll Own
Prepare rough drafts by organizing and validating source materials for accurate transcription
Edit and prepare audio/video files to support efficient transcription workflows
Perform post-event quality checks to ensure files and data are complete and usableFulfill exhibit requests and ensure exhibits are properly labeled and organized
Generate errata documents as requested and ensure accuracy and completeness
Ensure all required documents are correctly attached prior to delivery
Manage court reporter transcript uploads and validate file accuracy
Handle ad-hoc formatting requests to meet client or legal requirements
Produce condensed transcript copies and supporting materials
Generate certificates and required production documentation
Package exhibits and transcripts for final delivery
Manage delivery timelines to ensure certified transcripts are delivered accurately and on time
Who You Are
2+ years of experience in operations, legal support, transcription, or document management
Highly detail-oriented with strong organizational and time-management skills
Comfortable working across multiple systems and handling high-volume, deadline-driven work
Able to follow established processes while adapting to unique client or case needs
Clear communicator who works well across operations, quality, and client-facing teams
Experience with legal transcripts, court reporting workflows, or litigation support is a plus
Skills Required
- 2+ years of experience in operations, legal support, transcription, or document management
- Highly detail-oriented with strong organizational and time-management skills
- Comfortable working across multiple systems and handling high-volume, deadline-driven work
- Able to follow established processes while adapting to unique client or case needs
- Clear communicator who works well across operations, quality, and client-facing teams
- Experience with legal transcripts, court reporting workflows, or litigation support
Filevine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Filevine and has not been reviewed or approved by Filevine.
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Healthcare Strength — Health coverage is described as covering the major bases (medical, dental, vision) and is often framed as decent quality. In some cases, premiums and copays are portrayed as relatively favorable, suggesting tangible value from the plans.
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Parental & Family Support — Paid parental leave is positioned as a standard, clearly offered benefit. The presence of parental leave alongside disability coverage signals baseline family-support provisions typical of growth-stage tech employers.
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Fair & Transparent Compensation — Compensation is sometimes framed as fair or reasonable relative to role expectations, with technical roles in particular appearing closer to market-aligned ranges. This creates pockets where pay is perceived as competitive even if not consistently top-of-market across the company.
Filevine Insights
What We Do
Filevine is case management software built for and inspired by real attorneys. As a fully-featured suite of tools, it comes ready to manage every part of a moving case. Assign tasks, upload files or images, monitor staff productivity, and communicate with your client directly from within their case file. Our software is built on the truth that every law firm functions differently. That’s why Filevine is so customizable. Build new case-type templates, design automatic workflows, and receive customized reports on a schedule that fits your needs. Accessing your information is never a problem, because Filevine is hosted on The Cloud. To ensure security, your law firm’s data is protected through state-of-the-art encryption on redundant servers. All you need to get started is an internet connection and your favorite web browser. Learn more at filevine.com.
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