Production Operations Assistant

Job Highlights 

The Production Operations Assistant supports daily production activities through transportation, material handling, facility support, event setup, and general operational tasks. This role helps ensure equipment, materials, and workspaces are organized, ready, and functioning properly to support ongoing production needs. 

This position is responsible for completing assigned tasks independently, following established processes, and maintaining consistent productivity throughout the workday. 

Join Us!

We are looking for talented, passionate, and dedicated people who are eager to make contributions to our community and our mission. If you are excited about this position but your experience does not align perfectly, we encourage you to apply! You may be just the right candidate for this position or another role at HGO.

About the Houston Grand Opera

The mission of HGO is to enrich our diverse community through the art of opera. We do so by creating, curating, exploring, and producing outstanding experiences centered around the human voice. HGO has received a Tony Award, three Grammy Awards, and three Emmy Awards – we are the only opera company in the world to win all three honors.

Our strategic focus is two-fold: creating profoundly enriching experiences for our diverse audiences and clearly defining and positively promoting the HGO brand. We believe every team member enriches our organization by exposing a broad range of ways to understand and engage our community and discover, design, and deliver enriching experiences.

Compensation and Benefits

We offer robust benefits to full-time employees, including:

• Comprehensive and affordable health benefits.

• Generous paid time off.

• 403b retirement plan with employer match.

• Flexible work schedule.

• Professional development fund and opportunities.

• Discounted parking in the Theater District garage and nearby lots, plus easy access to Metro transportation.

• Free tickets to our mainstage and community productions and events.

Key Responsibilities

Logistics & Transportation

• Transport production materials, equipment, and supplies between facilities, venues, vendors, and project locations.

• Operate company vehicles, including a 16’ box truck and cargo van, in a safe and responsible manner.

• Complete scheduled and on-demand pickups and deliveries accurately and on time

• Load, unload, and secure materials to prevent damage during transit.

• Maintain vehicle cleanliness and report maintenance or repair needs.

• Communicate delays or issues that may impact schedules.

• Warehouse & Asset Support

• Organize and maintain storage areas to ensure materials and equipment are accessible and properly stored.

• Assist with equipment labeling, tracking, and basic inventory entry.

• Prepare, move, and stage materials for events and production needs.

• Support warehouse organization and general upkeep.

• Facility & Operational Support

• Maintain clean, organized, and safe production and warehouse spaces.

• Perform routine walkthroughs to identify housekeeping or maintenance needs.

• Assist with basic facility upkeep, including organizing and minor non-technical repairs.

• Support setup and reconfiguration of workspaces, equipment, and materials.

• Event & Production Support

• Set-up and breakdown of presentations, meetings, and events

• Transport and set up basic A/V equipment, including microphones, speakers, and projectors.

• Provide on-site support to ensure equipment remains functional during events.

• Reset spaces and equipment following event completion.

Purchasing & Administrative Support

• Complete assigned purchasing tasks and operational errands.

• Submit receipts and required documentation for company purchases accurately and on time.

• Follow established processes for expense tracking and documentation.

• Assist with maintaining required records, including SDS documentation.

Ongoing Operational Support

• Complete assigned tasks during periods of reduced transportation or event activity.

• Follow established task lists to support daily operational needs.

• Assist with organization, labeling, cleanup, and material preparation.

• Maintain consistent productivity throughout the workday.

Qualifications

Required

• High school diploma or equivalent.

• Valid driver’s license with a clean driving record.

• Ability to operate company vehicles safely, including a 16’ box truck.

• Ability to lift and move materials as required.

• Basic computer proficiency.

• Strong organization and attention to detail.

• Ability to complete assigned tasks independently with minimal supervision.

Preferred

• Experience in logistics, warehouse operations, facilities support, or event support.

• Experience driving box trucks or cargo vans.

• Basic familiarity with A/V equipment.

Position Expectations

• Completes assigned tasks accurately and on time.

• Works independently within established processes and expectations.

• Maintains consistent productivity, including during downtime.

• Communicates clearly regarding task status or issues.

• Follows safety guidelines and supports a safe working environment.

• Contributes to organized and efficient operational spaces.

Physical Demands

The physical demands described here are representative of those we consider important for an employee to successfully perform essential functions of this job: extended periods of sitting and performing tasks such as typing and using a computer mouse, with strong visual and auditory focus, occasional lifting (not exceeding 20 pounds), reaching for items, effective communication skills, and fine motor abilities, being mobile within the office for activities like attending performances, events, and meetings. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity

Houston Grand Opera is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at HGO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by federal, state, or local laws or regulations. HGO will not tolerate discrimination or harassment based on any of these characteristics. HGO encourages applicants of all ages.