Production Manager

Posted Yesterday
Be an Early Applicant
Rochester, NY, USA
In-Office
70K-90K Annually
Senior level
Consumer Web • Professional Services • Real Estate • Retail
The Role
The Production Manager will oversee installation and production teams, ensuring quality control, handling hiring processes, and improving efficiency while maintaining positive communication with customers and crews.
Summary Generated by Built In

Mad City Windows & Baths, a Renuity Company

Production Manager

Earn up to $90,000/yr

Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started!

What We Offer

  • Competitive salary of $70k - $90k per year

  • Monthly performance bonus opportunities

  • Consistent schedules and professional growth opportunities

  • A respectful, forward-thinking work culture

About the Role

In this position, you will:

  • Monitor daily performance of all installation and production employees and subcontractor crews

  • Have consistent and prompt communication with crews and customers to ensure a positive experience and proper execution of contracts

  • Maintain quality control program from product ordering, receiving, delivery, and installation

  • Perform general hiring and terminations of all Installers, sub-contractors, and production related employees

  • Consistently review strategies to improve overall efficiency

  • Assist with and handle customer complaint resolutions

Key Qualifications

  • Must have a valid driver’s license and good driving record

  • 5+ years of Residential Remodeling experience, specifically with replacement windows

  • 2+ years of Project Management experience

  • Experience resolving conflict

  • Strong communication & customer service skills

About Renuity


Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
To learn more, visit Renuity's About Us page.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected]

If you have a question regarding your application, please contact [email protected]

To access Renuity's Privacy Policy, please click here: Privacy Policy

Skills Required

  • 5+ years of Residential Remodeling experience, specifically with replacement windows
  • 2+ years of Project Management experience
  • Must have a valid driver's license and good driving record
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The Company
2,000 Employees
Year Founded: 2019

What We Do

Renuity is a tech-enabled home services platform that provides replacement and remodeling services across bath, window, garage coatings, and closets. It operates as a direct-to-consumer company with a family of home improvement brands, aiming to make home improvement faster, easier, and stress-free.

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