What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
Job Summary
The Production Manager is responsible for leading a team manufacturing dough, meeting quality expectations measured by in-house audits, periodic product sampling & testing, customer feedback and consumer response. Responsible for all aspects of production and safety operations to allow the Production Facility (QCC) to maintain operations and productivity.
Duties and Responsibilities
Oversee all operations of dough production and sanitation to ensure product quality and consistency.
Manage and develop a team in an automated food manufacturing and distribution environment.
Provide demonstrated leadership in safety awareness and performance in the department and throughout the QCC.
Function as a key member on the Center Leadership Team in leading and demonstrating Papa John’s Core values while ensuring daily business and customer service objectives are achieved.
Establish department goals and objectives in alignment with Center and Company goals.
Lead and participate in major projects and manage outside contractors as necessary.
Control labor cost through effective planning and scheduling.
Maintain a high level of productivity through a documented program of on-the-job training, measurement and follow-up.
Conduct periodic dough sampling and testing
Maintain productivity standards by providing metrics surrounding key performance indicators. Implement ways to increase productivity levels/performance through knowledge of formal continuous improvement methodology.
Develop and manage department budget and manage all financial aspects of the department including capital project estimates and payroll.
Coordinate contingency plans with the Center Leadership Team in order to minimize operational interruptions in the event of equipment breakdowns.
Provide out of hours contact and support leadership, to resolve unplanned issues and occurrences
Education, Experience & Certifications
High school diploma or equivalent required.
College education or business management development preferred.
Minimum five (5) years progressive management experience required, preferably in food production.
Working knowledge of local, state regulations and audits required.
Functional Skills
Analytical Skills: effectively uses data to generate insights for operations excellence
Planning & Prioritization: highest impact, highest value
Financial & Business Acumen
Communicates Effectively and Candidly
Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions
Process Improvement: Strive to continually improve
Ability to build and leverage talent
Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise
Ability to effectively communicate, inform, and influence senior leaders
Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects
Education, Experience & Certifications
High school diploma or equivalent required.
College education or business management development preferred.
Minimum five (5) years progressive management experience required, preferably in food production.
Working knowledge of local, state regulations and audits required.
Functional Skills
Analytical Skills: effectively uses data to generate insights for operations excellence
Planning & Prioritization: highest impact, highest value
Financial & Business Acumen
Communicates Effectively and Candidly
Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions
Process Improvement: Strive to continually improve
Ability to build and leverage talent
Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise
Ability to effectively communicate, inform, and influence senior leaders
Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects
Our Values
- EVERYONE BELONGS – Diversity, Equity, Inclusion and Teamwork
- DO THE RIGHT THING – Integrity, Character and Community
- PEOPLE FIRST – Customer and Team member Focus
- INNOVATE TO WIN – Think Differently and Lead Change
- HAVE FUN – It’s Pizza, It Has To Be Fun!
Our Core Competencies
- CUSTOMER FOCUSED - Put the customer’s needs first
- RESULTS DRIVEN – Commit to achieving objectives
- INNOVATIVE MINDSET – Open to new ideas and ways of doing business
- STRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinking
- COLLABORATION – Work together in the most effective way
Papa Johns is an equal opportunity employer.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.
Skills Required
- High school diploma or equivalent
- College education or business management development
- Minimum five (5) years progressive management experience
- Experience in food production (preferable)
- Working knowledge of local and state regulations and audits
- Experience managing and developing teams in automated food manufacturing and distribution environments
- Demonstrated leadership in safety awareness and performance
- Experience developing and managing department budgets, payroll, and capital project estimates
- Experience with continuous improvement/process improvement methodologies and KPI-driven productivity management
- Analytical skills and ability to use data for operations excellence
- Planning, prioritization, and labor cost control through scheduling
- Strong communication skills and ability to influence senior leaders
- Ability to work cross-functionally, lead projects, and manage outside contractors
- Willingness to provide out-of-hours contact and support leadership
Papa John's Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Papa John's and has not been reviewed or approved by Papa John's.
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Healthcare Strength — Healthcare coverage is described as available for eligible roles, including medical and dental options, alongside life and disability coverage in some packages.
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Retirement Support — Retirement support is described as available for eligible employees through a 401(k) plan, sometimes referenced with a company match depending on role and employer.
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Career-Linked Recognition & Rewards — Career-linked rewards are described through education support such as the Dough & Degrees program and occasional performance-related bonuses or recognition-style perks in certain organizations.
Papa John's Insights
What We Do
Papa John's Pizza is an American restaurant company that runs the third largest take-out and pizza delivery restaurant. Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities and meaningful work combine to produce not only the best pizza, but also the best team members! Better Opportunities. Better People! At Papa John's we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people. Papa John's is an equal opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promote from within and rewards based on performance are important elements of our company culture.
