The Role
Oversee daily kitting, packaging, and light manufacturing in a 3PL facility. Manage supervisors and hourly teams, meet production schedules and KPIs, ensure safety and quality, collaborate with warehouse, quality, HR, and customers, and drive continuous improvement.
Summary Generated by Built In
Summary/Objective:
The Production Manager is responsible for overseeing daily production operations within a fast-paced 3PL (Third-Party Logistics) environment. This role ensures production schedules are met while maintaining safety, quality, efficiency, and customer service standards. The Assembly Production Manager leads production teams, drives continuous improvement initiatives, and collaborates closely with warehouse, transportation, quality, and customer teams to support operational success.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Core Behaviors:
Demonstrate to comply with Custom Goods’ Core Behaviors:
The Production Manager is responsible for overseeing daily production operations within a fast-paced 3PL (Third-Party Logistics) environment. This role ensures production schedules are met while maintaining safety, quality, efficiency, and customer service standards. The Assembly Production Manager leads production teams, drives continuous improvement initiatives, and collaborates closely with warehouse, transportation, quality, and customer teams to support operational success.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Manage and oversee all kitting, packaging, and light manufacturing operations within the facility.
- Ensure production goals, KPIs, and customer requirements are achieved on a daily, weekly, and monthly basis.
- Lead, coach, and develop supervisors, leads, and hourly associates to drive productivity and employee engagement.
- Monitor labor utilization and staffing levels to ensure operational efficiency and cost control.
- Develop and maintain production schedules to meet customer deadlines and service expectations.
- Ensure compliance with all safety policies, OSHA regulations, and company procedures.
- Maintain high quality standards and implement corrective actions when necessary.
- Analyze production metrics and prepare operational reports for leadership review.
- Partner with HR on hiring, performance management, employee relations, and training initiatives.
- Collaborate with warehouse and inventory teams to ensure material availability and inventory accuracy.
- Identify and implement continuous improvement opportunities to enhance productivity and reduce waste.
- Support customer audits, operational reviews, and process improvement initiatives.
- Ensure proper maintenance and utilization of equipment and workstations.
- Drive a culture of accountability, teamwork, and operational excellence.
Core Behaviors:
Demonstrate to comply with Custom Goods’ Core Behaviors:
- Servant Leadership
- Passion for Excellence
- Integrity
- Resilient
- Intense Safety Focus
- Trust
- Bachelor’s degree in Supply Chain, Business, Operations Management, or related field preferred.
- Minimum of 5+ years of production
- Experience managing high-volume assembly, kitting, or packaging operations required
- Strong leadership and team development skills with experience managing large hourly workforces.
- Knowledge of warehouse management systems (WMS), ERP systems, and Microsoft Office Suite.
- Strong understanding of Lean Manufacturing, continuous improvement, and productivity metrics.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Ability to stand and walk for extended periods throughout the facility.
- Ability to lift up to 25 pounds occasionally.
- Ability to work in a warehouse environment with varying temperatures and noise levels.
AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.
This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
Skills Required
- Minimum of 5+ years of production experience
- Experience managing high-volume assembly, kitting, or packaging operations
- Strong leadership and team development skills with experience managing large hourly workforces
- Knowledge of warehouse management systems (WMS), ERP systems, and Microsoft Office Suite
- Strong understanding of Lean Manufacturing, continuous improvement, and productivity metrics
- Excellent communication, problem-solving, and organizational skills
- Ability to work in a fast-paced, deadline-driven environment
- Ensure compliance with safety policies and OSHA regulations
- Ability to stand and walk for extended periods and lift up to 25 pounds
- Bachelor's degree in Supply Chain, Business, Operations Management, or related field
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The Company
What We Do
Custom Goods is a full-service logistics company with a refined focus on Warehousing, Transportation, and Custom Examination Sites, with over 30 warehouses nationally. We are uniquely positioned to offer comprehensive logistics solutions with a personal touch. We serve our customers one shipment at a time by challenging ourselves to be the benchmark service provider of customized supply chain solutions with our strategic anchors: Data-Driven, Personal Touch, and Timely Customer Solutions. Our core values underpin us as individuals, and as a company, we place people at the center of all we do. We have established over 60 years of rich experience and deep relationships following these values. As a number one strategic partner, our customers benefit from our unrivaled dedication to customer excellence.
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