About Ohio Valley Goodwill Industries
Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.
POSITION SUMMARY: (WHAT, HOW, WHY)
The Production Lead plays a key role in supporting leadership by driving daily operational excellence and reinforcing Goodwill’s mission and brand standards. This role provides hands-on leadership in production, supports performance goals, and serves as a role model for professionalism, service, and teamwork at all times.
MINIMUM REQUIREMENTS:
EDUCATION: None
EXPERIENCE: Previous experience in customer service preferred. Ability to work independently in unsupervised situations. Sixteen years or older.
ESSENTIAL JOB SKILLS: Proper lifting, stacking and sorting methods preferred.
ESSENTIAL DUTIES:
- Support the Production Manager and Assistant Production Manager with day-to-day operations
- Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities
- Provide coaching, direction, and training to production team on job related responsibilities
- Make recommendations to Asst Mgr. or Manager related to disciplinary or corrective action
- Inspect and validate accurate pricing and quality of production
- Ensure production team is working at a pace that will ensure the team achieves daily production goals
- Support day-to-day operations, including inventory counts, pricing, and other areas as needed
- Always act as a brand ambassador, representing Goodwill in a professional manner and protecting the organization’s reputation
- Maintain a professional appearance and behavior, refrain from any unprofessional conduct
- Communicate effectively with production leadership and team members regarding priorities, goals, and daily expectations
- Support a culture of accountability, teamwork, and continuous improvement
- Serve as a reliable point of contact when management is not immediately available
- Demonstrate reliability, professionalism, and accountability
- Other duties assigned by leadership
SUPERVISORY RESPONSIBILITY AND REQUIREMENTS
- This position is responsible for training and delegating work assignments to the Merchandise Processor & Material Handler positions
- At least 1 year of supervisory experience preferred
- Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time
- Work a flexible schedule in support of production including night, weekend, and holiday shifts
- Ability to effectively communicate in English with internal and external customers
- Ability to lead by example in a fast-paced environment
PHYSICAL REQUIREMENTS
- Ability to sit or stand for eight hours.
- Ability to bend and twist.
- Ability to lift and carry 35 pounds with or without a reasonable accommodation.
- Moderate warehouse noise
- Ability to work in a confined area.
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Regular, predictable attendance is required as business demands dictate
- Key to note, the role will not allow use of headphones or personal cell phone during shift due to safety concerns
WORKING CONDITIONS:
- Working in office and warehouse (warehouse settings)
- Prolonged standing, repetitive walking, sitting
- Lifting/pushing/pulling 50+ lbs
We offer competitive pay and benefits including:
- Medical, Dental, Vision Insurance
- Life Insurance, Short Term Disability, Long Term Disability
- Paid Vacation and Sick
- Paid Holidays
- 403(b) with company match
- Employee Assistance Program
This is the ideal job for those individuals seeking life enrichment opportunities.
If you’re looking for a rewarding, fulfilling experience, please join our team!!
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.
EEO Employer/Vet/Disabled
Varies Monday - Sunday
Skills Required
- At least 16 years of age
- Ability to work independently in unsupervised situations
- Ability to communicate effectively in English with internal and external customers
- Ability to work flexible night, weekend, and holiday shifts
- Ability to perform prolonged standing, walking, bending, stooping, kneeling, climbing, and related physical activities
- Ability to lift and carry 35 pounds with or without reasonable accommodation
- Ability to lift, push, or pull 50 pounds or more
- Regular, predictable attendance
- Previous customer service experience
- Proper lifting, stacking, and sorting methods
- At least one year of supervisory experience
What We Do
Ohio Valley Goodwill Industries is an employment and training center serving more than 3000 individuals annually with disabilities and other barriers to employment including our nation's veterans. Goodwill supports its mission of service to the community by raising 90% of its operating funds through its network of 19 retail stores and 30 attended donation center locations. In addition, Goodwill raises vital funds through its weekly Auto Auction on Saturday mornings. See www.goodwillcars.com for more information. The organization not only offers a comprehensive array of services designed to help people to achieve personal success including Vocational Evaluation, Skills Training, Job Placement as well as Job Coaching services, it also offers Business Services through its Industrial Services division. Fulfillment including assembly and packaging as well as Total Facilities Management can be provided through Ohio Valley Goodwill's Business to Business services. See www.goodwillb2b.com for more information. Goodwill has been providing outstanding, award-winning programs and services in the Greater Cincinnati area for more than 100 years and takes great pride in the successes of the men and women it serves. For more information or to schedule a tour, please visit www.cincinnatigoodwill.org or call (513) 771-4800.
