Production Lead, Digital Print

Posted 3 Days Ago
Be an Early Applicant
Chanhassen, MN, USA
In-Office
44K-48K Annually
Entry level
AdTech
The Role
Leads digital print production by routing jobs, operating and troubleshooting digital presses, completing quality checks, maintaining supplies, and meeting production standards. Trains team members on equipment setup, maintenance, and workflow practices; monitors safety, productivity, material flow, and skill development. Coordinates with managers, customer service, prepress, shipping, and other departments, supports root-cause analysis, enters rework tickets, and implements continuous improvements. This hands-on lead role works three 12-hour overnight shifts in a rotating schedule.
Summary Generated by Built In



**$3.00 per hour Shift Differential on top of your base pay if you work the majority of your shift after 5:00 pm**



At The Bernard Group, we work to wow. As a 100% employee-owned company, every one of us plays a role in delivering exceptional work for some of the most successful brands in the world. As co-owners, we collaborate across teams to lead the retail industry in design and production while living our values every day. Our commitment to quality, teamwork, and innovation drives the work we do, and we take pride in creating products using sustainable materials sourced from eco-friendly partners that support social change and community involvement.

The Production Lead, Digital Print plays a key role in ensuring work moves efficiently through the press area so projects are completed accurately and on time for Smartpress customers. In this working lead role, you will coordinate the routing of jobs to and from the digital presses while actively operating equipment and completing production work tied to job tickets.

This position serves as a subject matter expert on digital print equipment and processes. You will be among the first to learn new equipment and technologies, then train and guide team members on best practices for machine set-up, maintenance, and workflow efficiency. While this role does not have formal management responsibilities such as hiring or performance reviews, you will provide valuable feedback to leadership on team training progress and skill development. You will also responsible for ensuring quality and production standards are met, performing quality checks prior to shipment, coordinating closely with Customer Service Representatives and managers, and helping troubleshoot issues. This includes entering rework tickets when needed and supporting root cause analysis efforts to continuously improve processes and reduce future rework.

If you enjoy leading by example, improving production processes, and mentoring teammates while staying hands-on in a fast-paced print environment, this role offers the opportunity to make a meaningful impact on quality, efficiency, and team success.

Shift available: Sunday - Tuesday 6:00 pm - 6:00 am (36-hour work week- Three 12-hour shifts with a rotating schedule every 4 months. Overtime Eligible.)

A variety of these traits will help land you this job if you:

  • are able to successfully collaborate with people across several functions within the organization to achieve results, including senior leadership, Sales, Prepress, Cutting, Kitting, Shipping, and other departments.
  • have the ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • can react to project adjustments and alterations promptly and effectively.
  • are able to make proactive design decisions and move forward with projects based on available information; able to think analytically and make a decision from many alternatives.
  • have basic reading, writing, and arithmetic skills.
  • experience in supervising/leading a team.

In this position, you will:

  • work closely with manager, and other shift leadership in prioritizing and directing department work flow. 
  • support safe environment, driving towards 0 OSHA recordables & maintain high quality standards.
  • ensure assembly integrity through continuous monitoring of departmental processes.
  • maintain appropriate levels of supplies to meet production requirements.
  • monitor issues and receipts for work orders.
  • establish open lines of communication with the production floor.
  • represent corporate policy and communicate to employees as required.
  • ensure training and skills matrix are in compliance with training policy & work to further develop team’s skill.
  • work toward continuous improvement by monitoring efficiency & productivity & implement improvements.
  • drive improvements in material flow, including cell design and material delivery Interact with other support departments as required  driving out costs where possible.
  • complete and quality check each job according to ticket specifications, producing quality work.
  • learn existing equipment and train and learn on new equipment.
  • troubleshoot production problems to ensure productivity and quality standards are met.
  • put away stock on shelves, break down boxes and clean up after shift.
  • perform miscellaneous projects and complete various tasks as requested by management.

To get hired at The Bernard Group, you MUST be:

  • able to effectively communicate, both verbally and in writing.  Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization
  • willing to admit when you make a mistake (it happens to the best of us)
  • fiercely loyal to both our customers and team
  • trustworthy, reliable, and easy to get along with
  • enthusiastic and eager to take on new challenges
  • adaptable and willing to wear whatever hat gets the job done

TBG Overview:

  • We're a 1,000-person visual merchandising company
  • We are 100% employee-owned
  • We offer a generous paid time off benefit that increases with tenure
  • This is a full-time position in Chanhassen, MN

Compensation Range: $44,460 to $48,166 annually


*Range reflects our good-faith assessment of our hiring range for this role based on market conditions, experience level, and internal equity considerations.


Benefits Overview:

The Bernard Group offers a competitive variety of benefits designed just for you:

  • Healthcare, dental, life insurance, disability
  • Paid parental leave
  • Retirement Savings programs:
    • Employee Stock Ownership Plan-100% Employee-Owned
    • 401k with a company match
  • Career Development Opportunities
  • Flexible Work Hours
  • Tuition Reimbursement
  • Employee Referral Program
  • Safe & Clean Manufacturing Environment

What, still want more? We have it.

  • A culture of freedom, trust and a passion for excellence!
  • Collaboration and teamwork
  • Talented, empowered and engaged co-workers by your side
  • We have fun!

The Art of Teams at TBG:

We came to understand how small teams of top talent with the right chemistry will consistently outperform a centralized production process.  We put a great amount of energy into building individual teams in order to handle the speed and details of retail.  It’s the difference between average and being a world class service provider. 

If you have the talent to do this job, a passion for excellence and are interested in joining the TBG team, please complete the form on this page.

Thanks!
The Bernard Group, Inc.

The Bernard Group is an equal opportunity employer who celebrates diversity and who remains committed to providing a safe and inclusive environment for all employees.


Skills Required

  • Ability to collaborate effectively across multiple organizational functions and departments
  • Ability to adapt to shifting priorities, demands, timelines, and project changes
  • Analytical and problem-solving capabilities
  • Ability to make proactive design decisions and choose among alternatives
  • Basic reading, writing, and arithmetic skills
  • Experience supervising or leading a team
  • Effective verbal and written communication skills
  • Strong interpersonal and demonstrated listening skills
  • Ability to present ideas clearly and concisely
  • Ability to learn existing and new digital print equipment
  • Ability to troubleshoot production problems
  • Ability to work rotating overnight shifts
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The Company
HQ: Chanhassen, Minnesota
773 Employees
Year Founded: 1999

What We Do

The Bernard Group is a visual merchandising company with the proven ability to consistently execute on complex ideas at the very highest levels from design to manufacturing. From printed Point of Purchase displays to retail environments or anywhere in between, we’re your one-stop shop. Here’s an overview of what we do. Our Expertise: • Design & Strategy • Product Development & Prototyping • Project Management • Production & Fulfillment Because of our retail focus and solutions-based process, we are a trusted partner to some of the most prestigious retailers and brands, such as: Sephora, Kate Spade, Adidas, Macy’s, Target, Clinique, Best Buy, Sony, The Home Depot, Dick’s Sporting Goods, Chanel and many more. We didn't get these clients by luck. We work tirelessly to provide them with exceptional product that ultimately helps increase their sales and makes their brands unforgettable. Our Services: Direct to Substrate Printing, Large and Small Format Digital Printing, Design & Engineering, 3D Design, Graphic Design, Structural Engineering, Innovation & Prototyping, Technology Integration, Project Management, Color Management, Kitting & Assembly, Plastic, Wood, Wire & Metal Fabrication, Sewing & Finishing, Sourcing, Distribution, Installation, Reporting, Online Portal Development, Software Development, Online Ordering, Inventory Management & Fulfillment. Our Custom Solutions: Window Clings, Window and Wall Wraps, Wallpaper, Floor Decals, Floor Mats, Vinyl Wall Decals, Canvas Prints, Backlit Signs, Fabric Signs, Silicone Edge Graphics (SEG), Vinyl Signs, 3D Signage, Promotional Feather Flags, Yard Signs, LED Signs, Banners (Indoor/Outdoor, Retractable, Step & Repeat), LED Lighting, Corrugate, End Cap and Countertop Displays, Floor Stands, Temporary Point of Purchase (TPOP). If you’re interested in differentiating your brand and creating a compelling experience for your shoppers, please message us or visit our website at www.thebernardgroup.com.

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