Production Equipment Support Supervisor

Posted 4 Days Ago
Be an Early Applicant
Edgewood, NY, USA
In-Office
75K-80K Annually
Senior level
Fintech • Financial Services
The Role
Supervise 15–20 production mechanics on night shift, ensure timely equipment repairs and preventive maintenance, manage parts inventory and cost targets, monitor throughput and downtime, and coach technicians while filling management duties as needed.
Summary Generated by Built In

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking a Supervisor of Production Equipment Support to join our dynamic team in our Edgewood, NY location.  In this role, you will provide direction and mechanical support to all production mechanics as the need arises. You will monitor all work in progress ensuring that a constant production workflow is maintained, and equipment repairs are completed in a timely fashion.

Do you have at least 5 years of experience in the operation and maintenance of production equipment and 3 years in a Supervisory role? Are you looking to join one of the leaders in the Financial Technology industry? If so, we would love to hear from you!

The work hours are night shift (5 pm – 1:30am).  During high production volume, the work hours are 5 pm – 5am including weekends and holidays as needed. This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Responsibilities:

  • Maintains our parts inventory for all equipment by providing a complete list of parts to be ordered, including the vendor to be used and the associated cost for each part
  • Monitor records of preventive maintenance performed on equipment and ensures that the maintenance occurs according to scheduled deadlines
  • Keeps informed of all new technology and equipment used by the technical support and production operations departments.
  • Fills in and assumes all Management responsibilities in the Department Manager’s absence
  • Accountable to meet or exceed Cost Per Unit targets on his/her shift (i.e. labor costs, overtime, inventory control etc.) · Monitors and improves machine efficiency. · Coaches, counsels, motivates, develops, supports, encourages and instructs all Technicians under direct report
  • Verifies all administrative work is filled out accurately, monitoring and following departmental procedures
  • Maintains all records pertaining to department personnel under individuals report
  • Span of control: approximately 15-20 direct reports, and all production equipment used by technical support and production operations
  • Position requires daily communication/ updates with senior management on strategic work scheduling issues
  • Monitors daily reports on thruput and equipment downtime giving feedback to department personnel
     

Qualifications:

  • Associate’s degree or Technical/Trade School
  • 5+ years’ experience and a proven proficiency in the operation and repair of production equipment
  • 3 years’ minimum supervisory experience in a high-volume production environment, including: conducting performance reviews, leading by example, encouraging teamwork
  • Proven proficiency in the operation and repair of insertion and bindery equipment, electronic and electric circuit experience is required
  • Electrical and electronics repair is a plus
  • Knowledge, understanding and experience of reporting tools Jet/IQ
  • Experience in Microsoft Office

The salary range for this position is: $75,000 - $80,000 annual. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Bonus Eligibility: Annual Bonus Eligible

Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

#LI-VP1

#LI-Onsite

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].

Skills Required

  • Associate's degree or Technical/Trade School
  • 5+ years experience in operation and repair of production equipment
  • 3+ years supervisory experience in a high-volume production environment
  • Proven proficiency with insertion and bindery equipment and electronic/electric circuit experience
  • Knowledge, understanding and experience of reporting tools Jet/IQ
  • Experience with Microsoft Office
  • Electrical and electronics repair experience
  • Ability to work night shift, weekends, holidays and be on-site 100%

Broadridge Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Broadridge and has not been reviewed or approved by Broadridge.

  • Healthcare Strength Healthcare coverage is described as broad, with multiple medical plan options plus dental, vision, prescription coverage, and telehealth access. Preventive care is framed as fully covered in-network, alongside added supports like an employee assistance program and on-site wellness availability in some locations.
  • Retirement Support Retirement support is positioned as meaningfully supportive via a 401(k) match structure that increases with tenure. Added financial support such as one-on-one financial counseling is also included as part of the broader rewards approach.
  • Parental & Family Support Parental support is presented as substantial, including up to nine weeks of paid new-parent salary continuation. Additional family-oriented programs like back-up care and dependent-care options are included in the benefits mix.

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The Company
HQ: Lake Success, NY
14,000 Employees
Year Founded: 2007

What We Do

Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.

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