Provides assistance with set-up, installation, and operation of basic and routine audio-visual (AV) hardware, software, and associated systems. Prepares rooms, venues, and events with proper AV equipment to ensure functionality and security according to client requests and business needs. Supports the setup and execution of conferences, meetings, and special events by preparing event spaces, greeting and assisting clients and guests, and providing exceptional customer service throughout the event lifecycle.
Job ResponsibilitiesSets up, installs, adjusts, and connects audio, visual, and computer equipment in various environments for events, academic instruction, or meetings according to established requirements and requests.
Answers questions and provides information regarding event setup, AV equipment and functionality to individuals and groups based on established materials and standards.
Performs on-site event room setup, reconfiguration, detailing, and post-event cleanup to ensure spaces meet event specifications and customer expectations.
Greets customers and guests, assists with event registration and wayfinding, answers routine questions, and provides support during event execution.
Guides and trains student employees in event setup procedures, customer service standards, and basic AV support.
Assists with troubleshooting basic AV equipment and coordinating event logistics to ensure successful event operations.
We are seeking a Production Coordinator to support the setup and execution of events at the Discovery Building (330 N. Orchard St.). This essential role is responsible for coordinating and executing event and AV setups for conferences, meetings, lectures, and other special events. The Production Coordinator prepares rooms to event specifications, assists guests with basic AV troubleshooting, supports event operations, and helps ensure the smooth execution of events. Exceptional customer service is a cornerstone of this position, as the successful candidate will interact regularly with campus partners, conference attendees, presenters, and guests.
Schedule
The primary schedule for this position is Monday through Friday, 12:00 p.m. to 8:00 p.m. Work outside of these hours, including evenings and occasional weekends, will be required based on event schedules and operational needs.
Key Job Responsibilities:- Sets up, installs, adjusts, and connects audio, visual, lighting, and computer equipment in various environments for events, academic instruction, or meetings according to established requirements and requests
- Performs basic and routine hardware and software checks to ensure proper functionality and security requirements are met
- Answers questions and provides information regarding AV equipment and functionality to individuals and groups based on set material and standards
Wisconsin Union - Conference Services and Events
Compensation:$21.00 per hour
-Plus an additional $2.50 per hour for night hours worked (6pm-6am).
-Plus an additional $0.80 per hour for weekend hours worked.
-Plus Time and a half per hour for hours worked on designated legal
holidays.
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund. For a summary of benefits, please see.
https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf
Required Qualifications:Experience 6 months or more, providing customer service in a professional setting.
Ability to troubleshoot basic technology and AV equipment issues.
Ability to lift and move equipment and furnishings as required for event setup and teardown.
Ability to work independently and as part of a team in a fast-paced environment.
Effective verbal communication and interpersonal skills.
Experience with audio-visual equipment, including microphones, projectors, presentation systems, and video conferencing platforms.
Experience supporting meetings, conferences, or special events.
Familiarity with event diagrams, room setup specifications, and event management software.
Education:
High School Diploma - Preferred
How to Apply:
Click the appropriate button in the "Apply Now" box to start the application process.
Submit a resume and cover letter. Be sure to use the resume and cover letter to describe your experience and ability for each of the required qualifications.
Contact Information:
Rod Rotar
[email protected] / 608-263-5596
- Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
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Skills Required
- 6 months or more experience providing customer service in a professional setting.
- Ability to troubleshoot basic technology and AV equipment issues.
- Ability to lift and move equipment and furnishings for event setup and teardown.
- Ability to work independently and as part of a team in a fast-paced environment.
- Effective verbal communication and interpersonal skills.
- Experience with audio-visual equipment, including microphones, projectors, presentation systems, and video conferencing platforms.
- Experience supporting meetings, conferences, or special events.
- Familiarity with event diagrams, room setup specifications, and event management software.
- High School Diploma
What We Do
The University of Wisconsin–Madison is a public research university that offers a comprehensive range of academic programs, professional degrees, and research initiatives.
