At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.
Under the general supervision of the Manager of DDS Print, the Production Control Specialist is responsible for ensuring all Client Service Level Agreements (SLA’s) are met. Ensure accurate print quality of all products within their area of responsibility.
Responsibilities:
Acts as the knowledge expert of client specifications within print operations.
Acts as a liaison with Production and Client Services to address issues that arise regarding client SLA to ensure timely resolution of print related issues.
Proactively communicates issues associated with client SLA’s to management and the Client Service Team.
Ability to inspect/ verify printed media, materials, and postage through the sign off process.
Ensures all special handing processes are followed via instructions.
Provide necessary feedback/ escalation to proper management if standards are not met. Including active communication between shifts, with peers and across departments.
Proficient knowledge of all in-house systems specific to each area of responsibility.
Cross train in all applicable areas to ensure quality goals are met and exceeded.
Verify that all jobs are properly reconciled and closed in a timely manner accurately.
Provides training for continuous improvement for new associates and cross training opportunities.
May perform other duties/responsibilities as needed or assigned.
Qualifications:
Minimum of 1 year of work experience in a Print/Production environment.
H.S. degree and equivalent preferred.
Strong oral and written communication skills. Must be able to communicate effectively.
Strong organizational skills. Able to multi-task and manage multiple priorities simultaneously.
Fluency in Spanish highly desired.
Must be flexible to work overtime, including weekends and holidays as required
Functional/Technical skills/Written Communication Skills
Attention to detail
Process management.
Ability to spend 8 hours walking on their feet.
Ability to work under tight deadlines
Microsoft Office proficient.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Benefits Information:
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].
Skills Required
- Minimum of 1 year of work experience in a Print/Production environment
- Strong oral and written communication skills
- Strong organizational skills with the ability to multi-task
- H.S. degree and equivalent preferred
- Fluency in Spanish highly desired
- Ability to spend 8 hours walking on their feet
- Microsoft Office proficient
Broadridge Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Broadridge and has not been reviewed or approved by Broadridge.
-
Healthcare Strength — Healthcare coverage is described as broad, with multiple medical plan options plus dental, vision, prescription coverage, and telehealth access. Preventive care is framed as fully covered in-network, alongside added supports like an employee assistance program and on-site wellness availability in some locations.
-
Retirement Support — Retirement support is positioned as meaningfully supportive via a 401(k) match structure that increases with tenure. Added financial support such as one-on-one financial counseling is also included as part of the broader rewards approach.
-
Parental & Family Support — Parental support is presented as substantial, including up to nine weeks of paid new-parent salary continuation. Additional family-oriented programs like back-up care and dependent-care options are included in the benefits mix.
Broadridge Insights
What We Do
Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.
Gallery
