Production Control Manager

Posted Yesterday
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Cheektowaga, NY, USA
In-Office
97K-120K Annually
Senior level
Information Technology • Other • Biotech
The Role
The Production Control Manager oversees production readiness by managing work orders in ETO/MTO environments, coordinating between departments for material and process flow, and leading a team to drive continuous improvement in manufacturing operations.
Summary Generated by Built In

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Production Control Manager serves as the strategic “control tower” for all production readiness activities across multiple engineer‑to‑order (ETO) and make‑to‑order (MTO) value streams—including machining, welding, fabrication, assembly, and test. This role ensures every work order is fully ready to build—technically, materially, and operationally—before it hits the shop floor. As stated in the document, the role is responsible for “owning production control across multiple engineer to order (ETO) and make to order (MTO) value streams” and “ensuring all work orders are fully ready to build…before release to the shop floor.”

This position is ideal for a highly analytical, influential, and operations‑savvy professional who thrives in fast‑paced, complex manufacturing environments. This role will be driving daily improvements.

Essential Duties & Responsibilities

Production Control & Clear-to-Build Ownership

  • Own the Clear-to-Build (CTB) process for all ETO/MTO orders, ensuring engineering releases, BOM accuracy, routings, special instructions, and material availability are complete prior to release.
  • Enforce CTB readiness gates and prevent the release of incomplete or unready work orders.
  • Maintain the daily plan-of-record, aligning machining, welding, assembly, and test activities with the Master Production Schedule.
  • Lead CTB / production readiness meetings, identifying risks, assigning actions, and confirming build priorities.
  • Hold Planning, Engineering, Purchasing, and Operations accountable for closing CTB gaps.
  • Manage and lead a team of production planners and inventory analysts.

Advanced Planning & Value Stream Coordination

  • Partner with Planners and Master Schedulers to develop realistic, achievable schedules across variable routing environments.
  • Validate capacity and resource availability across machining centers, welding operations, skilled labor, tooling, and assembly cells.
  • Collaborate with Engineering on drawing releases, deviations, rework paths, and changes impacting open orders.
  • Work with Purchasing and Supply Chain to resolve shortages of custom components, long‑lead items, and engineered parts.
  • Monitor MRP exceptions, planning parameters, and demand changes to maintain production flow.

Shop Floor Engagement

  • Maintain a strong daily presence on the shop floor to track progress, validate readiness, and remove blockers.
  • Partner with Supervisors and Leads to sequence work, resolve constraints, and ensure work orders advance through routing steps on time.
  • Ensure accurate work order transactions (labor reporting, completions, backflushes, moves) to support data integrity.

Analytics, Reporting & Continuous Improvement

  • Develop dashboards and reporting (Excel/Power BI) tracking CTB readiness, shortages, WIP levels, queue times, capacity constraints, and schedule adherence.
  • Provide early warning signals and perform scenario analysis for material constraints, engineering delays, equipment issues, or capacity overloads.
  • Lead targeted CI activities (A3s, Kaizens, root cause analysis) focused on improving flow, reducing shortages, and eliminating recurring disruptors.
  • Support PFEP improvements, kanban/supermarket development, and enhanced visual management across value streams.

Cross-Functional Influence

  • Act as the authoritative voice of production control, ensuring alignment across Planning, Purchasing, Engineering, Quality, and Operations.
  • Facilitate issue resolution related to materials, engineering changes, quality holds, or capacity.
  • Communicate risks clearly and propose recovery plans with data-driven recommendations.
  • Demonstrate leadership presence and influence while operating as a high-performing individual contributor.

Key Skills & Competencies

  • Strong understanding of ETO/MTO manufacturing workflows (machining, welding, fabricating, assembly).
  • Advanced planning capability with the ability to manage complex, custom orders.
  • High analytical skills: expert Excel required, Power BI preferred.
  • Working knowledge of Lean principles and flow optimization.
  • Ability to influence without authority and drive accountability across functions.
  • Excellent communication, facilitation, and problem‑solving skills.
  • Strong prioritization, organization, and decision-making capability in a fast-paced environment.

Minimum Qualifications

  • 5+ years in advanced production planning, production control, or supply planning within manufacturing.
  • Experience in engineer‑to‑order or make‑to‑order environments strongly preferred.
  • Bachelor’s degree in Supply Chain, Engineering, Operations, Business, or related field.
  • Hands-on experience with ERP/MRP systems; SAP preferred.
  • Practical exposure to Lean Manufacturing & Continuous Improvement tools.
  • Demonstrated ability to lead cross-functional meetings and drive results.

Preferred Qualifications

  • Bachelor's Degree, preferably MBA, Master’s Degree in Supply Chain, or related field.
  • Experience coordinating complex operations.
  • Experience implementing PFEP, Kanban, or supermarket systems.
  • Power BI or other analytics tool proficiency.
  • APICS / ASCM, CSCMP, ISM, PMI, or Lean/Six Sigma certifications.

The estimated salary range for this position is $96,600 to $120,000 annual bonus AIP 15%

 Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range.  At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, a 401(k) with company contributions, paid time off, paid parental leave, and tuition reimbursement. 

Xylem does not provide visa sponsorship for this position

#LI-JRT05

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation 

Skills Required

  • 5+ years in advanced production planning, production control, or supply planning
  • Bachelor's degree in Supply Chain, Engineering, Operations, Business, or related field
  • Hands-on experience with ERP/MRP systems; SAP preferred
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The Company
HQ: Rye Brook, NY
10,001 Employees

What We Do

Xylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas. If you are excited and passionate about helping us #letssolvewater, we want to hear from you!

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