Company: CSN Champlain Autobody
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
About CSN ChamplainCSN Collision is Canada’s leader in collision repair, fixing over 200,000 vehicles annually across 230+ locations. At CSN Champlain, we focus on efficiency, team support, and an exceptional customer experience.
Position SummaryWe are seeking a highly organized, forward-thinking Production & Flow Coordinator. Think of this role as preventative maintenance for our repair pipeline. You will oversee vehicle flow from blueprint to delivery, identifying bottlenecks and inefficiencies before they impact cycle times or quality. You'll work closely with Repair Planners, Technicians, Parts Coordinators, and leadership to keep the shop running proactively rather than reactively. Success in this role requires exceptional relationship building skills, strong operational awareness , a positive attitude, and the ability to bring people together around common goals.
Primary Responsibilities- Production & Flow Management: Schedule daily shop activities to balance workloads; ensure vehicles are properly staged and prioritized for continuous workflow.
- Continuous Improvement: Identify recurring delays, implement Lean production principles, and refine Standard Operating Procedures (SOPs).
- Repair Planning Support: Partner with Repair Planners to verify parts availability, validate repair readiness, and catch hidden damage risks early.
- Team Collaboration: Serve as a direct resource for technicians, bridging communication gaps between departments to keep everyone aligned. Foster a positive, solutions-focused culture centered on teamwork and continuous improvement.
- Metrics & Quality: Track key performance indicators (cycle time, touch time, WIP) and perform operational audits to maintain strict quality standards and Identify trends.
- Exposure to typical shop elements (fumes, dirt, chemicals, noise, fluctuating temperatures, and equipment hazards).
RequirementsQualifications & Experience
- Experience: Minimum 5 years in the collision repair industry.
- Industry Knowledge: Deep understanding of collision repair processes, blueprinting, parts management, and production flow.
- Skills: Strong problem-solving abilities, excellent communication, and proficiency with shop management/tracking systems.
- Traits: Proactive, collaborative, highly organized, and comfortable challenging inefficient processes.
- License: Valid driver’s license required.
BenefitsWhat We Offer
- Competitive salary + Bonus structure
- Comprehensive benefits (Health, Dental, Prescription plan)
- A positive and supportive work environment
- RRSP matching
- Paid training and ongoing professional development
- Clear pathways for career growth within a growing company
CSN is an Equal Employment Opportunity employer.
Skills Required
- Minimum 5 years in the collision repair industry
- Deep understanding of collision repair processes, blueprinting, parts management, and production flow
- Proficiency with shop management/tracking systems
- Strong problem-solving abilities and excellent communication skills
- Proactive, collaborative, highly organized, comfortable challenging inefficient processes
- Valid driver's license
What We Do
CSN Collision is a leading North American network of collision repair centers. Founded in 2002, the company provides comprehensive collision, glass, and paint repair services. They are known for their OEM certifications, state-of-the-art equipment, and commitment to high-quality repairs and customer service. The company operates through a mix of licensed and corporate-owned locations, supporting independent shop owners with operational training, direct repair programs, and preferred supplier pricing.
