The ideal candidate has at least one year of customer service or administrative experience, strong organizational and communication skills, and the ability to learn production planning processes and internal systems.
Responsibilities- Provide administrative and customer service support to daily production operations.
- Assist with production documentation, data entry, work orders, and inventory updates.
- Learn and support production planning and scheduling activities.
- Communicate with Production, Engineering, Sales, and other departments regarding operational and customer needs.
- Maintain accurate production, inventory, and administrative records.
- Answer and direct incoming phone calls professionally.
- Greet visitors and coordinate incoming deliveries.
- Assist with meeting and conference room scheduling.
- Order lunches, office supplies, and other materials as needed.
- Receive vendor invoices and obtain appropriate approvals.
- Assist with invoice coding and follow up on invoice discrepancies or processing issues.
- Monitor emails and communicate information to the appropriate departments.
- Organize and manage multiple priorities in a fast-paced environment.
- Perform general filing and other administrative duties as assigned.
- High school diploma or GED required; associate degree preferred.
- At least 1 year of customer service, administrative assistant, office support, or similar experience.
- Strong customer service and communication skills.
- Professional phone and email etiquette.
- Working knowledge of Microsoft Excel, Word, and Outlook.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong attention to detail and accuracy.
- Self-motivated with the ability to take initiative.
- Willingness and ability to learn production planning processes and company systems.
- Previous manufacturing, production, inventory, order processing, or ERP experience is a plus but not required.
Skills Required
- High school diploma or GED
- Associate degree
- At least 1 year of customer service or administrative assistant experience
- Strong customer service and communication skills
- Professional phone and email etiquette
- Working knowledge of Microsoft Excel, Word, and Outlook
- Strong organizational and time-management skills
- Ability to manage multiple priorities and meet deadlines
- Strong attention to detail and accuracy
- Self-motivated with the ability to take initiative
- Willingness and ability to learn production planning processes and company systems
- Previous manufacturing, production, inventory, order processing, or ERP experience
What We Do
NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future. NOV powers the industry that powers the world.








