Senior Product Owner, Automation (Natural Language Processing) at Bread Financial (Remote)

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It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Summary

As part of the Enterprise Data Science and Analytics organization, you will have the opportunity to create and implement automated, intelligent, enterprise-wide digital automations to improve operational effectiveness and efficiency. The Senior Product Owner position will be responsible for leading 1 or more of the Planning, Development, or Support functions for deploying and running automations. The Senior Product Owner will create and implement intelligent automation solutions that improve operational effectiveness and efficiency for Bread Financial. The Senior Product Owner is expected to be thoughtful, innovative, and technologically savvy with a keen interest in business transformation.

Job Description

The Senior Product Owner will lead product/service development for assigned processes, fulfilling the product owner role within an agile development framework. The Senior Product Owner will support multiple centers of excellence and product/service models including process automation, new tool adoption, interaction analysis and enterprise reporting. Essential job functions include Planning, Development and Support. The Senior Product Owner will be knowledgeable of the toolsets used. The Senior Product Owner will be aware of industry-leading Natural Language Processing tools and ensure continued alignment and excellence compared to industry expectations. 

Planning – The Senior Product Owner will work with enterprise partners to understand opportunities and level of effort in order to plan new reports. queries and models. The Senior Product Owner will review assigned opportunities with the Steering Committee, gain prioritization of development in alignment with Enterprise objectives and influence leadership as needed to meet targets. The Senior Product Owner will contribute to the vision for the product/service, manage backlogs and perform market research to ensure continuous improvement and deployment of market-leading, innovative solutions. The Senior Product Owner will present findings from these activities and report back to Enterprise Data Science & Analytics leadership and Steering Committee, provide recommendations and establish next steps.

Development – The Senior Product Owner will define requirements, success criteria, testing and configuration of Natural Language Processing solutions.

Support – The Senior Product Owner will create ongoing monitoring and reporting of Natural Language Processing model performance. The Senior Product Owner will appropriately update the value model for existing models, identify opportunities to maximize performance and support change requests to deliver on commitments. The Senior Product Owner will be expected to: 

- Interpret data, analyze results, research & investigate

- Complete defined operational functions

- Provide End User Support

Reports to: Senior Manager or Director

Working Conditions/ Physical Requirements: Normal office environment, some travel may be required.

Direct Reports: 0

Minimum Qualifications:

Bachelor’s degree in Technology, Business Management, Finance, Accounting, Marketing, Analytics

Four to Five years of experience

Preferred Experience:

Degree Preferred: Bachelor’s Degree

Area of Study: Technology, Business Management, Finance, Accounting, Marketing, Analytics or equivalent work experience

Six years of work experience preferred


Disclosure of COVID-19 vaccination status will be required after acceptance of a conditional offer of employment except where prohibited by applicable law. Starting January 2022 and to the extent allowed by applicable law, the Company will require all associates who will be on-site or who will travel or interact with others in person as part of their job duties to either be fully vaccinated against COVID-19 or undergo at least weekly testing. The Company is an equal opportunity employer and will consider reasonable accommodations where required by applicable law.

About Bread Financial

At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be a part of our award-winning culture. We’ve been consistently recognized as a best place to work in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.

Bread Financial is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally-enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive product suite, including private label and co-brand credit cards, installment lending, and buy now, pay later (BNPL). Bread Financial also offers direct-to-consumer solutions that give customers more access, choice and freedom through its branded payment, lending and saving products.

Formerly Alliance Data, Bread Financial is an S&P MidCap 400 company headquartered in Columbus, Ohio, and committed to sustainable business practices powered by its 6,000+ global associates.

Bread Financial is a tech-forward financial services company empowering customers with simple, personalized payment, lending and saving solutions for customers and consumer-based industries in North America.

  • Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
  • The Company is an Equal Opportunity Employer.
  • Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
  • The Company participates in E-Verify.
  • The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
  • The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at [email protected]

Job Family:

Data and Analytics

Job Type:


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