Senior Product Manager, Billing Infrastructure at Webflow

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Webflow is the modern way to create for the web.  We envision a world where more people can leverage the power and flexibility of code — without writing any — to bring the most impactful websites, stores, and applications they can imagine to reality.


We’re looking for an experienced product manager to lead the next evolution of the billing infrastructure underpinning our business.  You will define and deliver on a billing strategy that ensures this mission-critical system reliably supports our ever-expanding business ambitions and global customer base.  And you will partner closely with our product, growth, and business teams to implement pricing, packaging, and payments strategies that drive continued growth and success.

About the role 
  • Location: US Western Hemisphere Remote
  • Full-time


As a Senior Product Manager for Billing & Payments Infrastructure, you’ll … 

  • Maintain and evolve the billing systems that enable us to reliably capture revenue for our entire suite of offerings — from SaaS subscriptions, to enterprise contracts, and growing marketplaces
  • Ensure that our billing and payments infrastructure supports the ever-changing regulatory and compliance requirements for serving our global customer base
  • Partner with product and growth teams to define and implement pricing, packaging, and payments strategies for sustained business growth
  • Partner with finance and business operations teams to define and implement systems to support our financial, compliance, and business analysis processes
  • Understand our user needs, technical foundation, and customer support processes to deliver clear and consistent end-to-end billing experiences
  • Define and deliver on a billing infrastructure roadmap that effectively prioritizes strategic initiatives across our product, growth, and finance teams for maximum business impact
  • Set and maintain a high bar of quality and reliability for our billing infrastructure
  • Motivate your team to do the best work of their careers
About you 

You’ll thrive as a Senior Product Manager for Billing & Payments Infrastructure if you:

  • Have 5+ years experience in a Product Manager role 
  • Have a strong understanding of the technical architecture of payments and billing systems — especially for SaaS, enterprise contracts, and marketplace models
  • Are comfortable and confident in deep discussions with engineers about technical issues or challenges, and potential approaches or solutions
  • Are familiar with the financial and business operations most closely tied to billing systems — financial reporting, tax and payment processing compliance, etc.
  • Can collaboratively partner with stakeholders across different departments (e.g. finance, business operations, security, product, marketing, sales, etc.) to ensure that our billing systems satisfy all critical business requirements
  • Are an effective strategic and team leader, who can drive the definition, organizational alignment, and delivery of a critical infrastructure roadmap — navigating challenging prioritization decisions to best balance different business needs and desired outcomes
  • Are a clear communicator of strategic and technical decisions and the rationale behind them
  • Have an entrepreneurial spirit — you're self-driven and you don’t need direction

If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that meeting just 50% of a role’s requirements puts you in the running. 

About us 

At Webflow, we believe that our success will be defined not only by what we do — but also by how and why we do it. So, here is the Webflow “why” and our “how”: 


Our mission

To empower everyone to create for the web — and lead impactful, fulfilling lives while we do it.


Our core behaviors (how we act) 

  1. Earn customer trust
  2. Get it done, do it right
  3. Practice candor with care
  4. Dream big, ship often

Our commitments to you 

  • We’ll pay you! This is a full-time, salaried position that includes equity
  • We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses 
  • We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days 
  • We offer flexible parental leave 
  • We provide remote employees with the equipment they need to create a great remote work environment 
  • We will offer you the support you need to help you grow as an impactful product leader and a human being 

Ready to apply?

If you share our values and our enthusiasm for empowering the world, we’d love to review your application!

Note: You'll need valid U.S. work authorization to join us. 

Please note that a background check and employment verification is required for this position. We may obtain one or more background screening reports about you, solely for employment purposes. 

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • DockerDatabases
    • TerraformDatabases
    • HubSpotCRM

What are Webflow Perks + Benefits

Webflow Benefits Overview

• 3 weeks PTO (4 weeks after 2 years, 5 weeks after 5 years) + 8 national holidays
• Bonus extra PTO week we call "winter recharge" between Christmas and New Years Day. Employees can also elect to "flex" the holidays and take 5 flex observance days in place of the bonus week.
• $1,000 bonus the first time you take a vacation that's 5 days or longer
• We cover 100% of our health plan (which is a Platinum-level plan that has a $0 deductible) for you and any eligible dependents.
• $1,000/year Health Reimbursement Account funded by Webflow (can be used on a bunch of health-related things, jumps to $3,000/year if you have dependents).
• We provide family leave (including adoption) to all parents. All parents receive 8 weeks paid no matter their location, and birth givers receive up to 8 additional weeks for medical recovery. After leave, you can arrange for flexible hours, or even use some days from your leave after you return to work.
• 10% time (4 hours a week) to spend on special projects or learning - the only caveat is that it should somehow benefit the company, even if it means you're learning some new skill that you think might be applicable to our team or will improve our culture.
• $380/month in Webflow-paid commuter benefits (can be used for parking and transit if you commute to a workspace)
• Remote team members who do not receive a commuter benefit receive a $380 allowance toward their remote office, coworking space or to create their own home office of their dreams.
• $1000/yr (or more, we've been very flexible) in skill development reimbursements (things like books, Egghead.io classes if you want to learn how to code, conferences, etc)
• 401k plan (though no match yet)
• The latest gear (Macbook Pro, Standing Desk, etc) to be productive
• Yearly team retreat (Mexico, Portugal, and San Diego) and HQ visits
• BTO - Birthday Time Off!
• $200 monthly health and wellness stipend.

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
BlackFlow is our inaugural employee resource group dedicated to building community for Black people at Webflow. We currently have other affinity groups that are transitioning into ERGs.
Hiring Practices that Promote Diversity
Webflow follows the Rooney Rule as it's guide in ensuring diversity is a top priority.
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Fitness Subsidies
Home Office Stipend for Remote Employees
Webflow offers a $380/month stipend to its remote employees for home office needs.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Webflow hosts lunch and learn meetings once per month.
Promote from within
Time allotted for learning

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