Senior Implementation Specialist - BCS Product (Remote) at Kit Check (Washington DC)

| Washington DC
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At Kit Check, our mission is to create groundbreaking medication intelligence solutions that increase efficiency, safety and visibility for health systems and pharmaceutical manufacturers. We empower stakeholders to deliver the right medicine to the right patient at the right time, every time. We are a venture-backed, high growth healthcare technology company with a start-up 'vibe' and over 800 customers tracking medications using our proven solutions.

Kit Check is seeking a passionate senior project manager to run the implementation of the Bluesight for Controlled Substances product at large enterprise hospital systems. This person is responsible for coordinating and/or conducting all aspects of the project with internal and external project teams. These milestones include but are not limited to the kick-off call, check in calls, technical configuration, key stakeholder updates, training end users and post implementation stabilization work. This person is an expert at forming and maintaining relationships with key stakeholders, clinicians and end users ensuring our customers have the best possible implementation experience.

The ideal candidate has a high attention to detail, great under pressure, passionate about customer service, and can operate in an environment that is often ambiguous and requires creativity to resolve issues.

Duties & Responsibilities

  • Responsible for all aspects of the Bluesight for Controlled Substances implementation projects; including the project kick off, software configuration, go live and training in the while maintaining project timelines.
  • Work as a consultative partner with your customers to provide guidance on best configuration practices based on their workflows and internal processes while adhering to the statement of work.
  • Coordinate the completion of all tasks related to the project between the internal Kit Check teams and hospital IT/project team.
  • Maintain up to date project plans, tickets and other project documentation to ensure project timelines are on track and visible to leadership.
  • Be able to clearly communicate project status, delays and potential red flags to Kit Check management, leadership, and customer stakeholders.
  • As a senior member of the team, this person should be a team player and role model who is not afraid to “get their hands dirty” to help out as well as provide mentoring and coaching to other team members.
  • Work closely with the Sr. Manager of Implementation to drive strategic initiatives and process improvement with the team and department. 
  • Work closely with the product team and other internal teams to provide customer feedback which will help define future enhancements to our products

Qualifications & Skills

  • Bachelor’s degree, or equivalent professional work experience
  • 7+ years of professional work experience; PMP, client facing and/or experience in the healthcare industry a plus
  • 5+ years of project management for new customer implementations for a SAAS based software product
  • Experience running mid-long term projects (3 months plus) with Fortune 500 companies
  • Experience working with Wrike or other project management software, JIRA, Excel, G Suite and/or Safesforce preferred
  • Previous experience with SQL queries and/or running reports for EPIC, Cerner, Omnicell, Pyxis software a plus
  • High attention to detail and extremely organized
  • Excellent verbal and written communication skills and interpersonal skills
  • Ability to adapt to change, think critically, and work independently/remotely
  • A positive team-player attitude who is committed to getting things done
  • Must be flexible with scheduling to work with customers in different time zones
  • Willingness to travel up to 15% (or 4 times a year)

This position is a remote position and open to applicants in the continental United States.

Why Kit Check?
Kit Check’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape!
-Competitive salary
-Time off when you need it – unlimited vacation days!
-Generous insurance coverage
-401k program with a company match
-Employee stock options
-Fun, collaborative culture!

EOE AA M/F/VET/Disability

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.

More Information on Kit Check
Kit Check operates in the Pharmaceutical industry. The company is located in Alexandria, VA. Kit Check was founded in 2011. It has 93 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 18 open jobs at Kit Check, click here.
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