Product Manager at Optoro (Washington DC)

| Washington DC
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About Optoro

Optoro is a fast-growing technology company that is revolutionizing the retail industry. Every year, more than 15% of retail goods are returned or simply never sell. This creates tons of unnecessary waste and costs retailers billions.

Our mission is to make retail more sustainable by eliminating all waste from returns. Our technology platform connects a seamless online returns experience with efficient supply chain processing and best in class reCommerce, so that retailers can improve outcomes across all points of the returns lifecycle. 

Backed by some of the top investors in the country - including Kleiner Perkins, Revolution Growth, and UPS - Optoro is powered by its collaborative, unconventional, and resourceful employees who love solving big problems. We are looking for individuals with similar creativity and energy to help build a lasting company focused on the triple bottom line.

Product Manager 

Work closely with product leadership and senior members of the company to craft the product vision for our Returns Management Fulfillment and Warehouse Orchestration products. This role includes close collaboration with engineers, designers, and data scientists to build solutions that change the world of returns, with a focus on both warehousing logistics as well as network and labor optimization. This position is ideal for entrepreneurial candidates with 2+ years of product management experience who want to be part of a rapidly growing start-up. 


  • Conduct market research and synthesize findings to understand market needs, competitive landscape, user needs and opportunities for differentiation
  • Lead a cross-functional product team that includes software engineering, UX, analytics, and data science to deliver capabilities that improve profitability for clients and reduce waste around returns
  • Manage the product development lifecycle - including problem discovery, prioritization, user stories, release management, support, and sales enablement for new capabilities 
  • Create, track, and improve success metrics related to your product. Work and communicate effectively across teams to ensure the success of the product is contributing to broader company objectives


  • A Bachelor’s of Science or Arts degree or equivalent experience
  • Minimum of 2+ years of experience in a software product management role required. A plus if you also have:
    • Experience working in supply chain or warehouse management products
    • Experience in data science solutions or a background in Operations Research 
    • Experience working in a start-up or small, product-focused company
  • Experience collaborating with marketing, sales, and client teams to get market feedback
  • Excellent oral, presentation, and written communication skills. Ability to clearly articulate requirements to your team and business partners.  Strong listening skills; demonstrated ability to ask effective questions and drive towards alignment
  • Self starter with a growth mindset and bias towards action. Ability to thrive in a dynamic, fluid team environment and embrace both change and ambiguity. Adaptability is critical!
  • We are open to remote roles outside of the DC-metro area

All new employees at Optoro will be required to be fully vaccinated against COVID-19 prior to commencing employment. Employees will be required to produce proof of vaccination status prior to their first day of employment. Optoro will evaluate requests for reasonable accommodations for applicants unable to be vaccinated due to a religious belief or medical circumstance on an individual basis in compliance with applicable laws.

Optoro is an equal opportunity employer. 

More Information on Optoro
Optoro operates in the eCommerce industry. The company is located in Washington, DC. Optoro was founded in 2010. It has 227 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 15 open jobs at Optoro, click here.
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