JPMorgan Chase
Hybrid

Product Manager - Executive Director

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Job Description
You will oversee the production of capabilities used to maintain and perform compliance on the infrastructure. The role will require leading a team of Product Owners in order to align capabilities into a platform to support the needs of our Network Product teams. This includes, but not limited to, configuration management, inventory management, identity management, data management, and reporting.
The Network Product Line provides connectivity for clients across the firm as well as the millions of customers external to J.P. Morgan Chase. These days many types of devices are network connected, from the typical servers and desktops to light bulbs and temperature sensors. It is our group's responsibility to ensure that all such people and devices connect together smoothly, enabling the transport and sharing of data. Various products are using in the Network Product Line, which is responsible for the architecture, design, plan, build, deployment and operations of JPMC's worldwide communications network. Together, the Network Product Line team ensures excellence across our secure global network, consisting of ~30,000 circuits and ~125,000 networking devices (including ~60,000 Wireless Access Points), connecting 480+ corporate sites, 5,600 banking centers, 19,000 ATMs and 33 strategic datacenters.
Responsibilities:

  • Oversee product ownership, evaluation of components and recommendations for authoring improvements to common capabilities.
  • Partner with Network Product Owners in refining the overall delivery processes to meet their needs and business goals. Specifically, identify areas of opportunity to optimize and enhance the automation experience.
  • Partner with engineering teams to improve the capabilities for product delivery.
  • Partner with Experimentation Team to execute multivariate or A/B tests
  • Partner with Architecture Team to support their data driven model
  • Monitor and govern alignment of automation to the platform capabilities
  • Partner with Compliance, Control, Legal and Risk to ensure all regulatory and legal obligates are maintained.
  • Partner with product owners and engineers on new customer facing initiatives
  • Outcome-focused with a practical orientation to developing and maintaining products, and have a management style that fosters teamwork.
  • Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met
  • Collaborate with leadership to manage priorities and timelines.


Qualifications:

  • Experience with hands-on software development experience.
  • Experience with network device management in a fast-paced environment
  • Working knowledge of network best practices
  • Experience with driving the strategy for multiple products
  • Experience with the Agile process
  • Excellent written and oral communication skills, strong technical background, strong interpersonal skills, and outstanding analytical and research skills, as well as a passion for software management and emerging technologies.
  • In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
  • Ability to influence stakeholders with diverse points of view
  • Structured thinker, effective communicator with excellent written communication skill
  • Ability to prioritize projects and efforts according to business needs
  • Ability to influence people at all levels across a broad variety of job function
  • Demonstrated ability to manage tight delivery timelines and calmness under intense pressure
  • Strong organizational and time management skills
  • Ability to oversee projects from conception to delivery
  • Commitment and self-motivation suitable to a start-up team


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development
Tuition reimbursement

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