Principal Product Specialist at Zscaler

| South Bay
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Company Description

At Zscaler, we are on a mission to redefine network security for the Cloud and Mobile-First World.

The cloud and mobility are creating a mega-shift that’s disrupting 30 years of networking and security infrastructure. Traditional network security architecture is no longer suitable for the cloud and mobile-first world.

Zscaler is a pioneer and leader in cloud security and we are enabling the world’s leading organizations to securely transform their networks and applications for the cloud and mobile-first world.

With a solution born and built 100% in the cloud, Zscaler employees have built and operate a massive, global cloud security architecture, delivering the entire gateway security stack as a service. By providing fast, secure connections between users and applications, regardless of device, location, or network.


 

Job Description

Job Responsibilities: 

  • Work closely with product leadership to accelerate deployments of Zscaler Digital Experience (ZDX) product for the assigned customers, your success is measured by successful deployments of the product in defined time windows

  • Actively engage with product and engineering teams to provide feedback on product evolution and act as a customer advocate

  • Actively evaluate, document and deploy new product capabilities in demo scenarios

  • Actively work with Customer success and sales team to engage with customers and prospects to show the value in product during and after the deployments and help with upell and expansion use cases

  • Be a thought leader in DEM space, must be capable of writing customer facing blogs, technical documentation and hosting technical hands-on training sessions for customers and internal teams

  • Report status crisply and succinctly to multiple stakeholders, product leadership and customers.

Qualifications

  • 5-7 years of prior hands-on experience with large scale deployments of DEM (Digital Experience Monitoring) or Network and endpoint Monitoring products is highly desirable

  • Deep understanding of Internet and Network protocols such as TCP, UDP, HTTP, DNS, SSL etc. is mandatory

  • Deep understanding of Proxies, Firewall, VPN based security stack is highly desirable

  • Ability to break down complex tasks into simple actionable steps with well defined and measurable outcomes is needed

  • ELK/scripting experience is a plus

  • Ability to work in a fast paced environment and track the engagement and activity using project management tools is mandatory

  • Excellent written and verbal communication skills as this is a customer facing role and interacts with multiple stakeholders including sales, engineering, product management etc. on a daily basis

Additional Information

What You Can Expect From Us:

An environment where you will be working on cutting edge technologies and architectures

A fun, passionate and collaborative workplace

The pace and excitement of working for a Silicon Valley Cloud Security Leader

Why Zscaler?

Zscaler serves more than 3,250 customers across all major industries and currently counts over 300 of the Forbes Global 2000 as customers. The Zscaler™ cloud platform processes more than 60 billion transactions and detects 100 million threats per day from users across 185 countries.

Glassdoor rating of 4.7/5.0 = Exceptional place to work!

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

All your information will be kept confidential according to EEO guidelines.

#LI-AC4

What You Can Expect From Us:

  • An environment where you will be working on cutting edge technologies and architectures
  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity

Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PipedriveCRM
    • MarketoLead Gen

An Insider's view of Zscaler

What are some social events your company does?

Here at Zscaler, we know how to have fun! Many of us participate in events ranging from celebrating cultural events, Intern Expos, Family Fun Day, International Women's day, to organizational off-sites.

We are able to find ways to celebrate anything from annual Employee Work Anniversaries to being recognized as a Great Place to Work company!

Valerie

Talent Ops Specialist

What kinds of technical challenges do you and your team face?

One challenge my team faces is staying ahead in the ever-changing tech landscape. We’re tackling this by building a library of widgets, or carefully designed, reusable pieces of code, so we can keep our tech stack dynamic. The goal is to be able to plug these widgets into any of our products, reducing redundancy and keeping things loosely coupled.

Bettina

Software Engineer

What are Zscaler Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
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