JPMorgan Chase
Columbus, OH

Document & Business Solutions: Product Analyst II at JPMorgan Chase (Columbus, OH)

| Columbus, OH
Sorry, this job was removed at 11:32 p.m. (CST) on Wednesday, February 1, 2023
Find out who's hiring in Columbus, OH.
See all Product jobs in Columbus, OH
Apply
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Job Description Business Overview
Document & Business Solutions (DBS) is the company's primary mail and print production provider for the firm, globally, operating across APAC, EMEA, LATAM, and NAMR in more than 50 cities. DBS is responsible for providing vital products and services, including but not limited to, scanning, imaging, mail distribution, document creation/print/copy, messenger, courier, and fulfillment. Additionally, DBS manages the firmwide suite of digital products, including, firmwide office print (floor copiers/printers), Digital Mail (mail digitization), workflow solutions, document, design and content management.
As a Document & Business Solutions Senior Product Analyst, you will be responsible for supporting the design, development and implementation of DBS technical hardware products. This role can cover a variety of DBS functions including or all of mail distribution, print production, postal, help desk, support, product/product support, and digitization related responsibilities.
Key Responsibilities
  • Liaise with technology to ensure the functional design and build requirements meet global reporting requirements
  • Liaise with technology to ensure all DBS technical hardware, software and supporting operating systems are registered, approved and complaint
  • Excellent analytical and logical thinking to understand, analyze and document complex business processes, identifying risks and defining solutions quickly
  • Perform gap analysis, document results to remediate issues and develop opportunities for improvement across all aspects of the Global Regulatory reporting model
  • Partner with global stakeholders to complete comprehensive business analysis and requirements documentation
  • Develop and document end-to-end test cases and strategy in partnership with Global Regulatory Reporting team and business partners
  • Partner with global user base to drive in depth end user testing, gather feedback and incorporate recommendations into future requirements releases
  • Document current and future state models, including standard operation procedures (SOPs)
  • Conduct post-mortem analysis after development release implementations to improve future enhancements

Necessary Skills & Experience
  • Strong capacity for operating in a flexible, dynamic, and high-pressure environment where creative thinking is required
  • Demonstratable experience with hardware technology, operating systems, networks, architecture and infrastructure
  • Excellent technical trouble shooting capabilities
  • Excellent organizational and problem-solving skills
  • Proactive business process reengineering experience, a tenacity to drive to root cause of issues and leading efforts to define creative solutions
  • Excellent written and verbal communication skills; able to clearly articulate issues during analysis, build, testing and post implementation phases, including documenting functional requirements and developing user stories via JIRA to develop from
  • Understanding of project delivery methodologies: Agile & Waterfall
  • Excellent presentation, formula compilation, and data analytics skills
  • Data modeling and end-to-end process mapping techniques preferred
  • Ability to consistently deliver results with little direct supervision and knows when to seek assistance or escalate
  • Comfortable working with multiple functions across regions and time differences
  • Team player with ability to build and maintain productive working relationships with colleagues at all levels and across functions in a collaborative manner to achieve results
  • Ability to liaise with senior management and communicate at an appropriate level

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • CloudFoundryLanguages
    • AzureLanguages
    • KubernetesLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • AccessDatabases
    • CassandraDatabases
    • DB2Databases
    • MariaDBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • DynatraceDatabases
    • Splunk Databases
    • PromtheusDatabases
    • GrafanaDatabases
    • ConfluenceManagement
    • JIRAManagement
Previous
Next

What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

More Jobs at JPMorgan Chase