Digital Product Manager, Community and State - Optum Digital - Telecommute

| Minneapolis–Saint Paul, MN +25 more | Remote
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
In this role, the Digital Product Manager will work with UHC Community & State (C&S) business partners and digital strategy to manage member portal projects supported by Optum Digital and lead &/or collaborate with business partners on Digital projects from ideation through delivery and optimization.
The focus will include creating product strategy, product vision & value-based delivery plans and execution. The Product Manager will build and maintain relationships with UHC C&S business partners to improve communications, collaboration, and coordination to realize business goals.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Build collaborative relationships with UHC C&S business team members including Marketing, Member Experience, Operations, Product, and IT
  • Know and understand the C&S membership, market, business objectives and strategies
  • Partner with C&S marketing and experience to define the digital vision, objectives, key results, and benefits and then track OKRs to measure success/outcome
  • Analyze data, including member feedback, member digital activity, technical performance reports and other information to drive strategy, tactics and resolve product issues
  • Monitor data trends to influence strategy and product planning, as well as product accuracy
  • Write capability documents, user feature and technical requirements, user stories and other artifacts required for digital delivery and software development
  • Work with experience, design, operations, marketing, and delivery partners to produce capability and feature requirements to ensure quality and effective execution
  • Work with product owners and managers, designers, and scrum teams to deliver commitments made through requirements, planning, and delivery
  • Partner with digital strategy to define the digital vision, goals and benefits and then track KPI's to measure success/outcome
  • Engage and collaborate with project sponsors to jointly define emerging projects and shepherd them through the Digital development process
  • Support the development of the overall digital product strategy and roadmap
  • Support the execution of portfolio projects impacting the digital member experience including those sponsored by UHC and Optum digital partners
  • Lead ad hoc projects with cross functional teams supporting key business goals
  • Develop and maintain regular communications to support leadership and business partner team communications
  • Work with all to identify new product features that drive objectives and key results

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 4+ years of experience in digital product management
  • 4+ years of working experience in healthcare related fields
  • 4+ years of working experience with software development teams
  • 2+ years of experience in Agile product management
  • Experience working with business owners (managing expectations, managing delivery dates)
  • Experience working in a matrixed environment
  • Experience working with multi-disciplinary teams comprising product managers, project managers, marketers, and engineering
  • Knowledge of current digital web and application standards
  • Demonstrated portfolio of user-centric digital experiences with proven, positive impacts to engagement and KPIs

Preferred Qualifications:
  • 1+ years of experience using Jira/VersionOne/Aha!
  • 1+ years of experience using Adobe Analytics Tracking & Reporting iPerceptions
  • 1+ years of experience developing eCommerce Products
  • 1+ years of experience directly managing Customer Relationships
  • Solid ability to absorb and make sense of large amounts of data, information and perspectives to direct decision making
  • Ability to turn complicated inputs into a clear, communicable vision that delivers user/member and clear business value
  • Results-oriented individual with strong influencing, problem solving and negotiation skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected bylower 48 law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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