Job Description As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. Chase is investing in innovative ways to attract customers, and expand existing relationships and profitability through exceptional customer experiences that cross the digital and non-digital channels. The ambition is to position Chase as the undisputed leader in payments and financial services and to enable Chase to deliver the highly personalized, secure and convenient real time experiences that customers increasingly expect.
We are continuing to build the product team that drives the investment strategy for detecting and stopping criminals as they attempt payments fraud across the contact center, branch and digital channels. In the role of Product Owner for Fraud Decisioning, you will define and deliver the product capabilities required by fraud loss line owners and data scientists.

• Partnering with Authentication, Payments, Wealth Management and Fraud Risk product owners, data scientists, and fraud strategists on various initiatives
• Working with internal stakeholders to translate business needs into a product strategies, and to help drive consensus among those stakeholders.
• Prioritizing and maintaining the product roadmap and pipeline
• Writing requirements for fraud solutions relevant to new payments and authentication capabilities and configurable for different lines of business
• Working closely with our technology partners on the design and delivery of these requirements in planned releases
• Providing expertise and direction on how to best leverage 3rd part data, from outside of the Chase firewalls (e.g., beneficiary intelligence, carrier, email, device reputation, IP intelligence, etc.)
• Conducting periodic roadmap quarterly reviews with key stakeholders (plan vs. actual, key milestones/deliverables, management focus items, etc.)
• Managing the interdependencies between your product releases and other Product delivery teams and activities required for E2E delivery of broad initiatives
• Partnering with the risk operations team to develop usage and operating models for new capabilities

Minimum Skills, Experience and Qualifications:

• 4+ years of experience in product management for either fraud detection, authentication, or account opening for financial institutions
• Experience with agile product delivery methods
• Ability to work independently and operate with a high sense of urgency
• Ability to thrive in a matrix environment and build partnerships with colleagues at various levels, across multiple locations
• Strong analytical, problem-solving and organizational skills
• Ability to multi-task in a constantly changing environment; demonstrates a positive, can-do attitude
• Strong written and verbal communication skills, including influencing and presentation skills

• Financials - ability to develop and communicate product development business cases
• Demonstrable stakeholder management skills
• Understanding of data-driven product development
• The ability to think strategically and influence without direct authority
• Bachelor's degree

Additional Skills, Experience and Qualifications
The following additional items will be considered but are not required for this role:

• Experience with financial crime or risk management business solutions
• Experience with investment and private banking
• Experience working with 3rd party vendors
• Knowledge of current digital banking trends
• Masters Degree

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.