POSITION SUMMARY

The Associate Product Owner contributes to a collaborative environment where usable, viable, and feasible solutions are developed to meet the business needs of customers.

ESSENTIAL DUTIES OR RESPONSIBILITIES

• Work from a vision instead of being solely task-oriented
• Work with product management and other project stakeholders to elicit business requirements; collaborate on the development of metrics to determine product success
• Assist UX research and design activities
• Create wireframes and workflow diagrams as needed to illustrate requirements
• Work with distributed teams during development & QA to provide guidance and ensure business requirements and functional specifications are met
• Build strong business relationships across functional teams involved in releasing or supporting the solution and ensure a smooth transition of new products and features into production
• Deliver consistent, clear, and timely communication (both written and verbal) to project stakeholders
• Identify, track and help remove impediments adversely affecting delivery expectations
• Manage team resource needs, risks, issues, project scope and contingency plans, while escalating to leadership when appropriate

JOB SPECIFICATIONS:

KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:

• Minimum 1 year experience in Information Technology
• Familiarity with project management principles
• Familiarity with agile development principles
• Familiarity with user experience design principles and methods

KNOWLEDGE/EDUCATION AND EXPERIENCE PREFERRED:

• Bachelor's degree preferred
• Familiarity with a programming or scripting language (e.g. Python, Javascript, R, SQL, etc.)
• Familiar in one or more industry-standard prototyping tools (e.g., Invision, Figma, Balsamiq, etc.)

ABILITIES REQUIRED

• Accountability - Taking responsibility for ones actions and the consequences that result from those actions
• Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and conciselyboth verbally and in writing. Exhibiting a pleasant attitude
• Collaboration - Cooperating and working effectively with others in the pursuit of common goals
• Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives
• Adaptability - Being flexible and continuing to function effectively during times of change
• Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things in order to streamline processes and increase client/customer satisfaction
• Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources in order to complete tasks in an efficient and timely manner while paying attention to details
• Work Ethic - Setting high standards for ones work; taking care to ensure all aspects of work are completed accurately
• Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems
• Motivation - Highly motivated individual with a genuine interest in improving and creating solutions