Product UX Design Manager - Trader Engagement

Posted 8 Days Ago
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Chicago, IL
Hybrid
5-7 Years Experience
Fintech • Financial Services
Growing Fintech Company at the Center of the Electronic Trading Revolution
The Role
Join NinjaTrader as a Product UX Design Manager for Trader Engagement, responsible for designing a new Trader Engagement product with sharable content, contests, and social community features. Lead the design charge by creating wireframes, prototypes, and high fidelity layouts, and iterating based on user feedback to deliver best-in-class user experiences.
Summary Generated by Built In

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

What you'll do:

Do you thrive on designing for the future and love engaging with your trading apps?

Our rapidly growing Product & Design organization is looking for an experienced, highly creative Product
UX Design Manager who is tuned in to investing and/or has a love for crypto, trading, etc. You'll play a
critical design leadership role responsible for concepting and designing a new, vibrant Trader
Engagement product with sharable content, contests, and social community features.

You are:

  • A passionate, data-driven visionary and hands-on leader with strong design thinking for the next
    level
  • A collaborative powerhouse that thrives in an innovative, energetic, team environment and is
    skilled at motivating and mentoring designers
  • A bridge builder who excels at connecting the dots between design, client feedback, user needs,
    business goals, product strategy and engineering
  • A driven, team-player who is excited about the opportunity to make an impact on the trading
    industry and grow our team
  • Local to Chicago and like to both work at home and at a fun office space with your teammates.

As a Product UX Design Manager at NinjaTrader, you will lead the design charge, wearing multiple hats -
strategizing, creating wireframes, prototypes and high fidelity layouts, continuously iterating on user
feedback. You will use your extensive product design experience and industry best practices to craft
human-centered UI and UX across a variety of products and services. Your passion for designing with
both simplicity and innovation in mind will result in delivering best-in-class user experiences.

In this role, you will:

  • Lead the design of a brand new Trader Engagement product offering through the hands-on
    creation of wireframes, mockups, and high-fidelity layouts, iterating based on stakeholder and
    client feedback
  • Lead by example and mentor product designers while also contributing to design
  • Collaborate with colleagues and key stakeholders in a team environment
  • Work closely with UX Researchers and Product Management to get insights from client research
  • Use data to drive design decisions, with the goal of continually elevating the client experience
  • Research to uncover and understand user needs, goals and behaviors and translate them into
    thoughtful user-centric products and features
  • Learn about organization goals and technical capabilities to apply to designs
  • Research competitive and cutting-edge marketplace and industry trends to identify
    opportunities for continued enhancements
  • Employ modern, industry best practices to design innovative capabilities and intuitive user flows
  • Help develop and deliver scalable design processes, tools, and practices for governance,
    workflows, and documentation for sharing
  • Deliver value daily

What you'll need:

  • 6+ years of UX and/or UI design experience – preferably in an agency or dedicated SaaS
    environment
  • Proficient in Figma with a robust portfolio, demonstrating a range of work styles and techniques
    across web, desktop and mobile applications, with well-honed design skills—wireframing,
    prototyping, high fidelity
  • Proven record of leading design on advanced consumer engagement projects—executed with
    attention to detail and consistent on fundamentals
  • Strong leader and collaborator—can confidently work with and clearly communicate with direct
    reports, peers, senior leaders, and above
  • Has led or mentored other product designers
  • Strong conceptual design thinker—can define strong new approaches to new or existing
    processes and continue to build on those with strong concepts
  • Mastery of UX design fundamentals — including clean layouts with consistent spacing, font use,
    white space, alignment, etc. Also, wireframing, prototyping, journey maps, user flows, and
    conversion-focused design
  • Self-motivated and able to easily execute with minimal direction
  • Has worked with and under the bounds of robust design systems
  • Adaptable, empathetic and solution-oriented
  • Ability to effectively manage workloads and technical requirements to meet deliverables within
    agreed timeframes

Bonus Points for:

  • Design system creation and management experience
  • Illustration skills (Adobe Illustrator)
  • Experience using front-end code, including HTML5, CSS, React etc.
  • Experience prototyping in Axure



Our Core Benefits Include:

  • Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)
  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader
  • Flexible Spending Accounts for Transit and Parking
  • Gym Membership

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

What the Team is Saying

Katie
Ryan
Matt
Paula
Melissa
Billy
Markus
Andrew
Maria
Wade
Emma
The Company
HQ: Chicago, IL
280 Employees
Hybrid Workplace
Year Founded: 2003

What We Do

NinjaTrader is an investor-backed, growth-stage fintech company servicing more than 1.5 million users by providing award-winning software and brokerage services. We build products and services that empower active traders to easily analyze and react to data from the world’s leading financial markets. Located in Chicago, our employee-centric company culture is one that our team finds inviting, comfortable, and fun.

Why Work With Us

NinjaTrader’s core values include a dedication to positivity, modernization, and teamwork. We strive to create an engaging, collaborative, cheerful, and forward-thinking environment for our teams. Professional mentorship, skills training, and personal empowerment are our standard. We work hard to “Do the Right Thing” for our clients and our teams.

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NinjaTrader Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQChicago, IL
With river views and all the hotspots of River North and the Loop minutes away, 222 North LaSalle is positioned in the most vibrant part of downtown, right at the corner of LaSalle and Wacker. Amenities include onsite parking, gym, coffee house, employee events, and restaurants.

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