You’ll love it here! We are hiring immediately for a Product Tester!
As a Product Tester, you’ll play a key role in assessing, validating, and processing electronic devices within our fast‑paced Geek Squad City environment. You’ll thoroughly test products to determine whether they are defective or operational, ensure units are accurately dispositioned, and help restore devices to a saleable state when applicable. You’ll also support additional technical service duties and contribute to smooth workflow across the department.
Shift RequirementsMonday to Friday + Saturday flexibility
11:00 AM to 7:30 PM
Product Testing & Disposition
Test electronic products to accurately determine whether each unit is defective or fully operational.
Physically and electronically disposition units to the appropriate next step in the workflow.
Remove stored customer information and restore devices to saleable condition when required.
Support additional technical service tasks as needed.
Assist with cell phone testing, and repair processes across major brands including Apple, Samsung, and BlackBerry/RIM.
Perform testing and wiping of used games and related media.
Maintain compliance with privacy regulations, including PIPEDA.
Safely perform material handling tasks (up to 50 lbs).
Support operational projects and additional responsibilities as assigned.
Ensure accurate documentation and system updates using tools such as SMARTS, Windows Control software, and Microsoft Office.
Minimum 6 months’ experience in a service center or similar technical environment.
Minimum 6 months’ experience testing electronics (cell phone testing/repair experience is an asset).
Strong knowledge of privacy compliance (PIPEDA).
Experience with testing/wiping used games.
Technical knowledge in electronics testing, refurbishment, and repair.
Ability to work well under pressure with strong attention to detail.
Comfortable performing repetitive tasks.
Effective verbal and written communication skills.
Ability to lift up to 50 lbs consistently.
Grade 12 or equivalent.
A Consumer Electronics Diploma or Computer Studies (with electronics focus) is preferred.
Competitive compensation and benefits.
Employee discounts on the latest tech.
A fun, inclusive, and supportive team environment.
Opportunities to build and grow technical skills.
Hands‑on experience in a fast‑paced, dynamic environment.
We’re looking for passionate, detail‑oriented product testers who thrive in a technical environment and want to make an impact every day at Geek Squad City.
Base pay range
Hourly pay rate: $18.00 - $18.68Pay may vary by province. Pay listed is for the location advertised.
9200 Airport Road, Brampton, ON L6S 6G6
This posting is for a vacancy.
Skills Required
- Minimum 6 months' experience in a service center or similar technical environment.
- Minimum 6 months' experience testing electronics.
- Strong knowledge of privacy compliance (PIPEDA).
- Technical knowledge in electronics testing, refurbishment, and repair.
- Grade 12 or equivalent education.
Best Buy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Best Buy and has not been reviewed or approved by Best Buy.
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Healthcare Strength — Health coverage includes medical, dental, vision, life/AD&D, disability, mental health resources, FSAs, and specialized programs like virtual physical therapy, second opinions, and an LGBTQIA+ health platform. Wellness initiatives and counseling access broaden the overall support.
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Leave & Time Off Breadth — Paid time off includes holidays, floating holidays, bereavement, and paid volunteer time, with a Well-being Sabbatical offering extended time away. Parental leave and caregiver pay further extend time-off flexibility alongside adoption and childcare supports.
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Strong & Reliable Incentives — Quarterly performance bonuses and an annual recognition bonus provide additional earnings opportunities for eligible full-time employees and many part-timers working sufficient hours. A tiered pay structure links progression to role certification, location, and performance metrics.
Best Buy Insights
What We Do
At Best Buy, millions of customers rely on us to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, we contribute to solving the ever-changing technological challenges of both our customers and our fellow employees. We are a collaborative, agile team that empowers its people by encouraging diversity of thought and passion while providing strong leadership and mentorship. We enrich lives through technology by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and over 100,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.
Why Work With Us
Millions of customers rely on Best Buy to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, you will contribute to solving the ever-changing technological challenges of both our customers and your peers. Work with a collaborative team that empowers its people.
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