Product Technology Consultant

Posted 20 Days Ago
Be an Early Applicant
Hiring Remotely in Colombia
Remote
Mid level
Information Technology • Software • Travel
The Role
The Product Technology Consultant at Sabre will manage strategic customer initiatives, coordinate best practices, propose product changes, oversee project management of key engagements, resolve issues, and advocate for customers internally to align product development with their needs.
Summary Generated by Built In

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Our team is looking for a Product Technology Consultant who will be a part of our Professional Services and Consulting Services team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.
Role and Responsibilities:

  • Managing strategic customer initiatives to include SabreRed 360 and NDC testing, rollout and adoption
  • Coordinate and share best practices with other PTCs across the organization 
  • Propose changes in products and/or services that result in increased efficiency or adoption by the customer
  • Provide project management guidance and oversight of key engagements to ensure successful implementations 
  • Provide issue resolution in a timely manner 
  • Develop a strong relationship with other internal teams to ensure alignment, communication and adherence to shared vision of our strategic customer base
  • Share results and feedback from key customer engagements with internal teams 
  • Provide customer advocacy internally through product development discussions 
  • Drive Sabre product investment alignment with the customer’s needs 


Qualifications and Education Requirements:

  • Minimum 3 years of relevant work experience
  • Bachelor’s degree preferred
  • General understanding of the travel industry and ecosystem
  • Proficient knowledge and hands on experience with Sabre products, including NDC
  • Excellent customer service, communication, and collaboration skills
  • Familiarity with mid/back office tools and corporate/leisure online booking tools
  • Ability to analyze and trouble-shoot
  • Attention to detail and ability to multi-task to support multiple customers in a virtual setting
  • Professional level of written and verbal English skills

Benefits:

  • Work remotely- Sabre will provide laptop, keyboard, mouse, multiport adaptor, 216,000 COP/month for telework allowance  

  • Annual Performance bonus plans- 5% of salary  

  • Development opportunities in country or globally training is paid and we do have the standard 90 day probational period (paid) 

  • We offer a competitive private health insurance for employees and eligible children - Panamerican  

  • Daily meal allowance 326,000 COP through a local meal voucher card  5 de cada mes  

  • Life Insurance – can participate in Sabre program which offers up to 24 salaries  

  • 15 Vacation days (working days) and all national holidays  

  • Corporate Social Responsibility opportunities 

  • Recognition and acknowledgement programs-Say Thanks  

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process.

#LI-Hybrid#LI-LP1

Top Skills

Sabre
The Company
HQ: Southlake, TX
8,150 Employees
On-site Workplace

What We Do

We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.

Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.

Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.

Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.

We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.

Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.

We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”

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