Build your best future with the Johnson Controls team!
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
This position is not eligible for Visa sponsorship.
What We Offer:
Competitive salary
This position offers a hybrid work option! Apply today.
Paid vacation/holidays/sick time - 15 days of vacation first year!
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one!
Extensive product and on the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
What You Will Do:
YORK® Airside Technical Services (ATS) from Johnson Controls, helps clients respond to their building efficiency needs by supporting their industrial and commercial airside units (AHU) at various locations across the globe.
We would like you to provide technical support to the Field Sales & Service organization for Custom and Semi-Custom AHUs in a consistent manner across all product offerings.
How You Will Do It:
Provide day-to-day technical support for BE products for Field Sales and Service organization on a global basis via phone, Teams meeting or email
Accountable to assist with technical service bulletins, service letters, and updates to the Solutions Database that meets and or exceeds internal and external customer expectations
Accountable to assist in changes and additions to product service literature
Accountable to assist with warranty claims with Warranty Admin in the coding and approval processes
Accountable to assist and advise Quality Managers on Field Warranty issues via daily day to day team meetings, ECN, BPR and Claim Review meetings
Drive product reliability through the Continuous Improvement Process for both existing products and new products being introduced. Product Technical Support Specialist provides technical support and interacts with quality, product management and engineering to improve overall life cycle cost
Must be proficient in troubleshooting HVAC systems like airflow, electrical and mechanical
Accountable in working on Salesforce claims that come in via phone or email
Adheres to the Company's Code of Conduct and Business Ethics Standards
Must adhere to all safety and personal protection requirements
What We Look For:
Required
Experience in Technical/Scientific field required and a minimum of six (6) years’ experience OR ten (10) years of technical experience with a knowledge of HVAC&R products
Specifically experience with Primier start-ups and equipment knowledge as well as large applied RTU and Ypal start up and operation.
Experience analyzing and solving sophisticated product system problems
Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software and E-mail
#LI-Hybrid
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
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What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
