Product Tech Support Rep

Posted Yesterday
Be an Early Applicant
Wheeling, IL, USA
In-Office
61K-92K Annually
Entry level
Other • Biotech
The Role
Provide technical product support to customers, troubleshoot issues, assist via the company application process, and collaborate across teams to resolve product questions. Participate in company culture and benefit programs.
Summary Generated by Built In

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

The compensation range for this position is $61,200.00 - $91,800.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

This posting is for an existing vacancy.

Artificial intelligence is not used to screen, assess or select applicants.

IDEX Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEX Corporation and has not been reviewed or approved by IDEX Corporation.

  • Retirement Support Employer savings design combines a 401(k) match with an additional company-funded defined contribution based on age and service. Automatic enrollment and contribution escalation further reinforce long‑term savings participation.
  • Healthcare Strength Medical, dental, and vision coverage offer multiple plan tiers with day‑one eligibility and national/regional carrier options. Wellness incentives, HSAs/FSAs, and an EAP extend the health and wellbeing offering.
  • Strong & Reliable Incentives Performance‑linked bonuses are a recurring component of pay, with instances of outcomes above target. A stated pay‑for‑performance approach supports the role of incentives in total compensation.

IDEX Corporation Insights

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The Company
Northbrook, IL
2,112 Employees

What We Do

IDEX (NYSE: IEX) is a company that has undoubtedly touched your life in some way. In fact, IDEX businesses make thousands of products that are mission-critical components in everyday activities. Chances are the car you’re driving has a BAND-IT® clamp holding your side airbag safely in place. If you were ever in a car accident, a Hurst Jaws of Life® rescue tool may have saved your life. If you or a family member is battling cancer, your doctor may have tested your DNA in a quest to find the best targeted medicine for you. It’s likely your DNA test was run on equipment that contains components made by our growing IDEX Health & Science team.

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