Product Support Specialist, Joint Replacement (Molise e Campania)

Reposted Yesterday
Be an Early Applicant
Napoli, ITA
In-Office
Mid level
Healthtech • Other • Robotics • Biotech • Manufacturing
Together with our customers, we're on a mission to make healthcare better.
The Role
Provide clinical support for both traditional and robotic-assisted joint replacement procedures while building relationships with surgeons and supporting product adoption.
Summary Generated by Built In
Work Flexibility: Field-based

Location: Napoli
Territory: Campania and Molise
Type: Field-based
Travel: ~80% (including occasional overnights)

The Job’s Mission

At Stryker, we’re looking for a Product Support Specialist – Joint Replacement & Robotics (Mako Robotic-Arm Assisted Surgery System) to join our expanding Orthopaedics team in Southern Italy.

This is a high-impact, hands-on clinical role at the intersection of surgery, innovation, and robotics. You will work directly in the operating room supporting both traditional joint replacement procedures and robotic-assisted surgery using the Mako Robotic-Arm Assisted Surgery System platform, enabling surgeons to deliver more precise, personalised and consistent outcomes for patients.

You will play a critical role in accelerating the adoption of robotic-assisted surgery across Southern Italy, with a strong focus on building clinical confidence, driving procedural excellence, and supporting the expansion of a next-generation surgical ecosystem.

Joint Replacement Portfolio: https://www.stryker.com/us/en/portfolios/orthopaedics/joint-replacement.html

Mako: Mako SmartRobotics Overview | Stryker

What You Will Do

  • Provide on-site clinical support in the operating room for both conventional and robotic-assisted joint replacement procedures using Mako Robotic-Arm Assisted Surgery System

  • Act as a key clinical expert during robotic-enabled procedures, ensuring smooth workflow and surgeon confidence

  • Deliver hands-on training to surgeons, theatre staff, and wider hospital teams

  • Support adoption and expansion of robotic surgery programs across your territory

  • Build strong, trusted relationships with surgeons and hospital stakeholders

  • Partner closely with Sales and Regional Management to execute territory strategy across Southern Italy

  • Support product evaluations, clinical trials, and robotic demonstrations in theatre

  • Organize and deliver workshops, cadaver labs, and structured training programs

  • Manage consignment stock and theatre inventory with precision and accountability

  • Identify customer needs and contribute to identifying new growth opportunities

  • Maintain structured territory planning (daily, weekly, monthly execution discipline)

Minimum Requirements

  • Bachelor’s degree in a scientific, medical, or technical field

  • 2+ years of experience in healthcare

  • Experience in orthopaedics strongly preferred

  • Fluent Italian (C2) and strong English (minimum B2)

  • High willingness to travel extensively across Southern Italy, including overnights

Preferred Experience

  • Exposure to orthopaedic implants or joint replacement procedures

  • Experience in operating room environments (scrub-side or support roles)

  • Familiarity with robotic-assisted surgery or digital OR technologies (strong advantage)

  • Experience in regulated environments (e.g., tenders, procurement processes)

  • Commercial mindset or previous exposure to sales-driven environments

What Makes You Successful in This Role

  • Strong presence and credibility in the operating room, especially in high-pressure surgical environments

  • Natural ability to support and influence surgeons during complex procedures

  • Curiosity and enthusiasm for robotics and digital surgery transformation

  • Hands-on, problem-solving mindset with strong execution discipline

  • Ability to balance autonomy with structured territory planning

  • Resilience, adaptability, and energy in a fast-paced field environment

Training & Development

  • Structured onboarding including advanced training on Mako Robotic-Arm Assisted Surgery System

  • Opportunity to become a certified Mako clinical specialist

  • International training exposure and cross-market collaboration

  • Continuous development within a global MedTech leader

What We Offer

  • Competitive salary and performance-based bonus structure

  • Company car and fuel card

  • Strong career progression opportunities (local and international)

  • High-performing, collaborative team culture

  • Exposure to one of the fastest-growing areas in orthopaedic surgery: robotics

Why Join Stryker

At Stryker, we impact over 150 million patients annually by combining innovation, technology, and people.

This role places you directly at the centre of that mission—bringing robotics into the operating room and helping shape the future of orthopaedic surgery in Italy.

Italy Pay Ranges:

  • Italy: €35.700 - €59.400 EUR Annual

At Stryker, we believe transparency helps candidates make confident decisions about their next career step.
Compensation is an important part of that process, and we want to be clear about how pay is determined. The
compensation information posted for this role may be presented as a salary range or a fixed amount depending on the
role. In addition to base salary, this role is eligible for commission and/or bonus, along with Stryker’s comprehensive
benefits package.
If you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to
walk you through the details as you progress through the hiring process.

In Stryker, crediamo che la trasparenza aiuti i candidati a prendere decisioni consapevoli riguardo al loro prossimo
passo di carriera. La retribuzione è una parte importante di questo processo e vogliamo essere chiari su come viene
determinata. Le informazioni retributive pubblicate per questo ruolo possono essere presentate come una fascia
salariale oppure come un importo fisso, a seconda della posizione. Oltre allo stipendio base, questo ruolo prevede una
commissione e/o un bonus, oltre al pacchetto completo di benefit offerto da Stryker.
Se desideri saperne di più sullo stipendio o sui benefit associati a questo ruolo, il recruiter sarà lieto di illustrarti i
dettagli durante le varie fasi del processo di selezione.

Travel Percentage: None

Skills Required

  • Bachelor's degree in a scientific, medical, or technical field
  • 2+ years of experience in healthcare
  • Experience in orthopaedics
  • Fluent Italian (C2) and strong English (minimum B2)
  • High willingness to travel extensively across Southern Italy

Stryker Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.

  • Healthcare Strength Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
  • Retirement Support A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
  • Parental & Family Support Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.

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The Company
HQ: Portage, MI
51,000 Employees
Year Founded: 1941

What We Do

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.

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