Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!
Now Hiring: Product Support Sales Representative (PSSR)
Outside Sales | Heavy Equipment | Parts & Service Sales
Mustang Cat is seeking a driven and customer-focused Product Support Sales Representative (PSSR) to grow parts and service sales within an assigned territory. This role is ideal for a motivated sales professional with strong mechanical aptitude who enjoys building relationships, identifying customer needs, and delivering value-driven solutions.
If you thrive in a fast-paced, field-based sales environment and want to represent an industry leader, we want to hear from you.
What You’ll Do as a PSSR
As a Product Support Sales Representative, you will be responsible for driving parts and service revenue while building long-term customer relationships.
Key Responsibilities:
- Develop new business and establish new customer accounts
- Manage and grow existing accounts through consistent follow-up and relationship building
- Perform equipment inspections and recommend service and repair solutions
- Promote and sell parts and service offerings to maximize customer uptime
- Generate quotes, proposals, and follow through to close sales opportunities
- Meet or exceed assigned sales goals and performance metrics
- Maintain strong customer satisfaction through responsiveness and service excellence
- Stay current on product knowledge and participate in ongoing professional development
- Utilize CRM tools to track customer interactions, opportunities, and pipeline activity
What You Bring
Required Qualifications:
- 5+ years of experience in heavy equipment parts and service
- Previous outside sales experience
- Strong mechanical aptitude and ability to assess equipment needs
- Excellent customer service and relationship-building skills
- Strong communication and negotiation skills
- Proficiency in Microsoft Office and general computer systems
- Self-motivated with the ability to work independently in a territory
Preferred Qualifications:
- Bachelor’s degree in Business, Marketing, or a mechanical/technical field
(or equivalent work experience) - Bilingual (English/Spanish) is strongly preferred
What Success Looks Like
- Consistently achieving or exceeding sales targets
- Building long-term, trusted customer relationships
- Identifying service opportunities that increase equipment uptime
- Representing Mustang Cat as a professional and trusted partner in the field
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Mustang Cat is an Equal Opportunity Employer.
Skills Required
- 5+ years of experience in heavy equipment parts and service
- Previous outside sales experience
- Strong mechanical aptitude and ability to assess equipment needs
- Excellent customer service and relationship-building skills
- Strong communication and negotiation skills
- Proficiency in Microsoft Office and general computer systems
- Ability to work independently in a territory
- Bachelor's degree in Business, Marketing, or a mechanical or technical field, or equivalent work experience
- Bilingual English and Spanish
What We Do
Mustang Cat is a privately held Caterpillar dealership headquartered in Houston, Texas, serving Southeast Texas. It sells and rents new and used construction and earthmoving equipment, and provides replacement parts, maintenance, repairs, and engine-rebuild services. Its power-systems division supplies electric power generation, gas-compression, marine, and industrial equipment. The company supports construction, oil and gas, manufacturing, marine, and other commercial customers.
