Product Support Manager, IPS

Posted Yesterday
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2 Locations
In-Office or Remote
119K-178K Annually
Senior level
Automotive • Information Technology • Other • Transportation • Energy
The Role
Lead Integrated Product Support (IPS) functions to ensure lifecycle sustainment and readiness of subsea/maritime systems. Manage multidisciplinary IPS and engineering teams, develop product support strategies and logistics plans (SEMP, CMP, ILSP, FMECA, RM&A), assess risks, support proposals, and deliver IPS products while interfacing with program and customer stakeholders.
Summary Generated by Built In

The Oceaneering Technologies (OTECH) group is seeking a Product Support Manager (PSM) to establish and oversee program and project Integrated Product Support (IPS) functions required to establish material and system readiness resulting in successful life cycle sustainment of subsea and maritime systems. The PSM is expected to operate in a managed team environment. This role requires in-depth experience and working knowledge of the DoDI 5000 series. More specifically, the functional areas outlined and explained in the DoD Product Support Manger’s Guidebook and the Integrated Product Support Element Guidebook. 

 

The PSM is a core member of the OTECH Integrated Product Support (IPS) functional discipline. The PSM reports functionally to the OTECH Integrated Product Support Manager and operationally to the Program Manager. The PSM will work with all levels within the IPS organization and Program/Project as well as OTECH, ADTech, and Corporate Shared Services in the execution of IPS tasking. The PSM is a hybrid position located in Hanover, MD. 

Responsibilities
  • The PSM is responsible for managing life cycle support functions required to field and maintain the readiness and operational capability of major systems, subsystems, and components supporting the Program Manager's life cycle management responsibilities.

  • The PSM will lead a group of various IPS, engineering, and other support services personnel in support of Program IPS requirements and deliverables.

  • Support OTECH Programs and Program Managers by:

    • Serving as a program focal point for IPS tasking.

    • Meeting cost, schedule, and technical performance requirements of government acquisition programs 

    • Interacting with customer representatives to define and manage expectations for Integrated Product Support outcomes

    • Working with an interdisciplinary team of engineers, designers, drafters, technical writers, analysts, and technicians.

    • Developing, implement, and update, a comprehensive product support strategy (PSS)

    • Identifying program risks and mitigation plans

  • Accountable for successful delivery of IPS activities and products for assigned OTECH programs.

  • Independently direct the development and completion of highly complex logistics projects.

  • Take an active leadership role in bid and proposal efforts by providing OTECH and ADTECH Integrated Product Support (IPS) capability information.

  • Estimate personnel and resource requirements to meet program objectives (cost, schedule, and performance) and communicate required changes to appropriate Functional Manager(s).

  • Document logistics products as required by the program (i.e. contract deliverable requirements, databases, etc.)

  • Participate in the construction, review, delivery, and implementation of technical products.

  • Independently develop objectives, schedules, and estimates for issue resolution and prepare reports on the results. Present results to Program Managers. 

  • Participate in technical working groups to assess and improve both Customer and Oceaneering processes and capabilities.

  • Devise innovative solutions to problems.

  • Demonstrate expert technical judgement, independence, and ingenuity. 

  • Conduct analyses and tests and complete required documentation. 

  • Maintain liaisons with individuals and other organizations outside the company and act independently on matters pertaining to the IPS field. 

  • Develop and apply advanced IPS methods, theories, and research techniques within related technical fields.

  • Support engineering investigations of considerable complexity.

  • Additional duties as assigned. 

  • Support occasional work outside normal working hours.

  • Ability to travel up to 25% of the time.

Qualifications

REQUIRED

  • Bachelor’s degree in supply chain, engineering, business, or other technical discipline.
  • 8 to 15 years of practical experience in engineering or integrated product support.
  • 8 or more years of experience leading multidisciplinary engineering or logistics support teams.
  • Experience with the development of:
    • Systems Engineering Management Plans (SEMP)

    • Configuration Management Plans (CMP)

    • Integrated Logistics Support Plans (ILSPs) or Integrated Logistics Support Management Plans (ILSMP)

    • Product Support Analysis

      • Failure Modes, Effects, and Criticality Analyses (FMECA)

      • Reliability, Maintainability, and Availability (RM&A) analyses.

    • System Training Plans

    • Diminishing Manufacturing Sources and Material Shortages (DMSMS)

    • Lowest Replaceable Unit (LRU) and Sparing Plans

    • Serialization and Government property management and accountability plans

    • Disposal Planning

    • Risk statements and supporting mitigation plans

  • Demonstrated and well-developed management and leadership qualities.
  • Capable of managing technical aspects of important and complex projects.
  • Excellent communication and organizational skills.
  • Strong technical writing skills.
  • Excellent analytical skills for preparing and reviewing technical and project reports.
  • Demonstrated technical knowledge and practical application of engineering principles, practices, and procedures.
  • Demonstrated knowledge of government contract requirements to include the FAR and DFAR and Government publication standards.
  • Ability to obtain and maintain a Secret Clearance.

 

DESIRED

  • Master’s degree in related field.
  • Experience with large-scale commercial and/or military systems. 
  • May be widely recognized for achievements, technical expertise, and professional standing within selected field.
  • Demonstrated knowledge of commercial contract requirements.

All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or other non-merit factors.

 

We offer a comprehensive and competitive benefits package. Employee benefits vary by role, however, may include Health and Wellness, Mental Health, Retirement Savings, Life and Disability, Paid Maternity and Parental Leave, Paid Time Off, Tuition Reimbursement, and an Employee Assistance Program.

 

Compensation $118,600.00 - $177,800.00

About UsOceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, material handling, aerospace, science, and renewable energy industries.

Equal Opportunity Employer: 
All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or other non-merit factor.
About the Team
Oceaneering Aerospace and Defense Technologies (AdTech) delivers solutions that enable humans to work safely and effectively in harsh environments – from underwater to the outer reaches of space. Our innovative solutions support the development and application of practical, cost-effective systems that meet our customers’ challenges – from routine to extreme. Our experience and expertise across multiple industries uniquely positions us as a leader in the government, space, and maritime services markets. Our products and services meet the rigorous demands of the complex environments in which they operate, delivering results without compromising safety or reliability.

Skills Required

  • Bachelor's degree in supply chain, engineering, business, or other technical discipline
  • 8 to 15 years of practical experience in engineering or integrated product support
  • 8 or more years of experience leading multidisciplinary engineering or logistics support teams
  • Working knowledge and in-depth experience with the DoDI 5000 series and DoD Product Support Manager guidance
  • Experience developing Systems Engineering Management Plans (SEMP) and Configuration Management Plans (CMP)
  • Experience developing Integrated Logistics Support Plans (ILSP/ILSMP) and Product Support Strategies (PSS)
  • Experience with Product Support Analysis including FMECA and Reliability, Maintainability, and Availability (RM&A) analyses
  • Experience developing System Training Plans, DMSMS plans, LRU and sparing plans, serialization and government property management plans, and disposal planning
  • Demonstrated knowledge of government contract requirements including FAR and DFAR and government publication standards
  • Strong management, leadership, communication, organizational, technical writing, and analytical skills
  • Ability to obtain and maintain a Secret Clearance
  • Ability to travel up to 25% and support occasional work outside normal hours
  • Master's degree in related field
  • Experience with large-scale commercial and/or military systems
  • Demonstrated knowledge of commercial contract requirements

Oceaneering Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oceaneering and has not been reviewed or approved by Oceaneering.

  • Healthcare Strength Healthcare offerings are portrayed as comprehensive, including private medical insurance and broad medical, dental, and vision coverage tailored to local markets. In several contexts, coverage is characterized as good to outstanding.
  • Retirement Support Retirement programs include pension/retirement plans and a U.S. 401(k), which are consistently highlighted as part of a competitive package. These elements are described as contributing meaningful value to overall compensation.
  • Leave & Time Off Breadth Leave programs include PTO/vacation, paid holidays, and paid sick leave, with annual leave emphasized globally. Time-off provisions are noted as a steady component of total rewards even when salary opinions differ.

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The Company
HQ: Houston, TX
11,000 Employees
Year Founded: 1964

What We Do

Oceaneering pushes the frontiers of deep water, space and motion entertainment environments to execute with new, leading-edge connections to solve tomorrow’s challenges, today. As the trusted subsea connection specialist, our experience combined with the depth and breadth of our portfolio of technologies allows us to engineer solutions for the most complex subsea challenges. From routine to extreme, our integrated products, services, and innovative solutions safely de-risk operational systems, increase reliability, and enable a lower total cost of ownership. We are connecting what’s needed with what’s next as the world’s largest ROV operator and the leading ROV provider to the oil and gas industry with over 300 systems operating worldwide. With our safety-focused and innovative approach, we responsively and decisively react to subsea challenges while providing solutions swiftly and efficiently.

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