Product Support Coordinator (12 Fixed Term Contract)
Wotton under Edge
Up to £28,000 depending on experience
Renishaw’s CMM & Gauging Products Division requires a coordinator to support the end user and subsidiary business.
Reporting to the current Service Manager, the role will require close liaison with the applications, hardware support group and installation engineering teams to support the day to day activities of the service function of the business.
Responsibilities
- Scheduling maintenance, calibrations, installations, retrofits, upgrades, and breakdown responses.
- Managing system servicing, equipment ordering, training coordination (UCC, AGILITY, UKAS), and site survey arrangements.
- Handling documentation: OBJs, certificates, BOM creation, CI entries, service contracts, RAMS/COSHH, daily reports.
- Liaising with logistics, purchasing, imports, UK Sales, applications teams, licensing, and subsidiaries.
- Supporting D365‑related data accuracy and process compliance.
The role involves day to day interaction with the service and support teams ad reports directly to the CGPD Service Manager.
Key requirements
The successful candidate should already have some experience in a service support / coordinating role and whilst not essential, experience of working a technical or engineering environment would be favourable.
The role involves day to day interaction with the service and support teams ad reports directly to the CGPD Service Manager.
Benefits
When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. We also offer a benefits package that's highly desirable; including a 9% non-contributory pension, discretionary annual bonus, *subsidised onsite restaurants and *coffee shops, free parking, *car sharing scheme and *24 hour fitness centres. ( not available at all sites).
We also want to promote a healthy work-life balance as much as possible, so we have introduced a hybrid working policy which allows for a combination of home and office based working depending on the nature of your role. We also offer a variable working programme, 25 days holiday plus bank holidays, Life Assurance policy of 12 times annual salary, Cycle to Work scheme, enhanced maternity pay subject to qualifying criteria, Health Cash Plan, the option to join Renishaw Health Trust (Aviva) and an Employee Assistance Programme for employees and family.
Please click here for further information about our benefits.
At Renishaw we believe that our success is powered by welcoming a workforce of diverse and talented people. Through encouraging an inclusive culture, where all our employees are free to be themselves, we can achieve our core values: Innovation, Inspiration, Integrity, and Involvement.
If you are excited about the role but feel as though you don’t meet all the requirements, we would encourage you still to apply. You might just be the right person for this role or another opportunity at Renishaw.
We are committed to providing reasonable adjustments to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, or require any reasonable adjustments please contact the recruitment team on 01453 490384 or [email protected].
Please click here for further information about diversity and inclusion at Renishaw.
Employment Type:
Fixed Term / Temporary (Fixed Term)Time Type:
Full timeRequisition Number:
R10011 Product Support Coordinator (Open)Skills Required
- Experience in a service support or coordinating role
- Experience working in a technical or engineering environment
Renishaw Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Renishaw and has not been reviewed or approved by Renishaw.
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Retirement Support — The pension scheme includes a 9% employer contribution with salary‑sacrifice options, signaling strong long‑term savings support. Feedback suggests this materially strengthens total compensation in the UK.
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Healthcare Strength — Subsidized private medical cover, life assurance, and a 24/7 EAP—alongside options like a health cash plan and on‑site fitness centers—indicate comprehensive health and wellbeing support. These provisions contribute to a sense of strong healthcare coverage.
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Leave & Time Off Breadth — 25 days of annual leave with company days, long‑service accrual, and the option to buy additional leave point to generous time‑off provision. Hybrid and “variable working” arrangements further support work–life balance when roles allow.
Renishaw Insights
What We Do
Renishaw is one of the world's leading engineering and scientific technology companies, with expertise in precision measurement and healthcare. The company supplies products and services used in applications as diverse as jet engine and wind turbine manufacture, through to dentistry and brain surgery. It is also a world leader in the field of additive manufacturing (also referred to as 3D printing), where it designs and makes industrial machines which ‘print' parts from metal powder. The Renishaw Group currently has 80 offices in 36 countries, with over 5,000 employees, of which over 3,000 people are employed within the UK. The majority of the company's R&D and manufacturing is carried out in the UK and for the year ended June 2019, Renishaw achieved sales of £574 million of which 94% was due to exports. The company's largest markets are USA, China, Japan and Germany
