Requirements
- A university degree in Business, Marketing, Engineering, or related fields
- Experience supporting a technical product, ideally in SaaS, or experience in MIS or Software Development teams
- Strong communication skills in writing (English and German)
- High sense of responsibility and accountability
- Ability to provide timely responses and follow up systematically
- A natural problem solver with a positive attitude and love for helping others succeed
- Good debugging/troubleshooting skills
- Knowledge of HTML, CSS, or other programming languages is a plus
What we expect from you
- Show us that “you’ve got what it takes” to collaborate and build strong visionary relationships with customers, especially at the executive level. Aka, your sharp business acumen
- Solid oral and written communication abilities, with positive and energetic phone skills and exquisite listening skills. Alas, we’ve got clients all over the world!
- To be a self-motivated and savvy tech bug, always in search of new solutions and ideas to improve our relationship with our clients
- To cherish one of our core ethos: Care. You’ll need to care for our clients and make sure they feel at home with our products and our assistance
- Superior project and time management skills. A keen eye for detail is a plus!
- Passion for testing, measuring, and improving outreach and follow-up effectiveness
- The ability and flexibility to work in a fast-paced startup environment
- Solid understanding of basic web concepts and digital marketing
While we are conquering the world, we are offering you:
- a chance to work in an international, diverse, and inclusive environment,
- access and opportunity to gain a limitless network all over the globe,
- a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria,
- to be part of an industry that’s shaping the future of customer experiences
- competitive compensation packages,
- access to many hard and soft skills pieces of training to help you improve and challenge yourself,
- weekly training on our Sales University where we host industry leaders,
- access to Udemy’s business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge,
- space to share your skills, and even deliver pieces of training and workshops if you wish. Sharing is caring!
- the infamous team activities that are bursting with fun,
- no Dress Code!
Skills Required
- University degree in Business, Marketing, Engineering, or related fields
- Experience supporting a technical product, ideally in SaaS
- Strong communication skills in writing in English and German
- Good debugging/troubleshooting skills
- Knowledge of HTML, CSS, or other programming languages
Insider One Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insider One and has not been reviewed or approved by Insider One.
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Fair & Transparent Compensation — Pay sentiment trends generally positive overall, with pay described as competitive in some roles and markets. Recent role-specific ranges and compensation benchmarks suggest market-aligned pay bands in several functions.
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Strong & Reliable Incentives — Bonus structures and performance-linked earnings potential appear to meaningfully increase total compensation, particularly in commercial roles. Variable pay and commission mechanics are portrayed as providing upside when targets are achieved.
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Leave & Time Off Breadth — Time-off policies are described as generous, including an unlimited PTO approach and in some cases additional holiday time. Flexible working hours also contribute to perceived time-off and flexibility value.
Insider One Insights
What We Do
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.
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