ATEXIS Spain (An Alten Company)
The ATEXIS Group is a multinational consulting firm specializing in providing engineering support services to clients, including leading companies in the aerospace, defense, marine, rail, energy, and industrial sectors.
Job DescriptionWe are looking for a Product Support Assistant to be located on-site at the maintenance facility. The selected candidate will assist the Product Support Manager in all operational, commercial, and technical duties, with the capability to temporarily replace the manager in their function when required.
- Support the manager as an on-site point of contact for the airline on commercial, technical, and project management issues, including handling formal correspondence.
- Assist in supervising key personnel of the partner company on-site.
- Help oversee relevant equipment defects within the maintenance facility and liaise with the airline and its appointed MRO.
- Participate in and help organize daily maintenance meetings, ensuring all action items are followed up on and closed in a timely manner.
- Conduct daily on-site equipment audits, identify new issues, resolve existing problems, and communicate stock status when shortages occur.
- Support Entry Into Service activities and gap analysis management, helping maintain continuous contact with home base engineering support.
- Monitor service level performance and reliability metrics for the equipment.
- Temporarily assume the full duties and responsibilities of the Product Support Manager whenever necessary.
- Education: Degree in Engineering.
- Experience: Around 2 to 3 years as Contract Support, Product Support, or similar roles.
- Domain Expertise: Desirable experience in aerospace (cabin interiors and seats).
- Profile: Suitably qualified and proactive candidate capable of stepping in for the Product Support Manager on a temporary basis.
ATEXIS is an employer committed to equal treatment. We value diversity and encourage applications from people of all sexual orientations, gender identities, or expressions. With a wide range of project opportunities and internal development possibilities, you’ll have the chance to take your career to the max. 🚀
Skills Required
- Degree in Engineering
- Around 2 to 3 years experience in Contract Support, Product Support, or similar roles
- Experience in aerospace (cabin interiors and seats)
- Ability to temporarily assume full duties of the Product Support Manager
- On-site presence at the maintenance facility
- Proactive, suitably qualified profile
What We Do
ATEXIS is an international company of the ALTEN Group, a global leader in engineering and IT services, with headquarters in 30 countries and 57,000 employees worldwide. At ATEXIS, we innovate to enable more sustainable and secure technology for the future of society. We do this by helping our customers with the operations and maintenance of complex systems, such as aircraft, ships or helicopters, from the design phase through to end-of-life or second life. Our goal is to make them more durable, improve their performance and optimise their lifecycle cost. Our customers include major leaders in the Aerospace, Defence, Railway, Naval, Energy and Industrial sectors, to whom we provide services in Technical Documentation, Training (eLearning, Operations and Instruction Manuals), Operations and Maintenance Engineering, such as RAMS (Reliability, Availability, Maintainability and Safety) and ILS (Integrated Logistic Support). Our team, which more than 1,200 employees, is made up of the best experts in the industry from more than 20 locations, including offices in Spain, France and India. At ATEXIS, every day is a new challenge that requires us to have the best talent. That's why we want to count on you! Do you want to work with us? Don't miss out on our vacancies.
