Product Support Analyst

Posted Yesterday
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Rockville, MD, USA
Hybrid
118K-201K Annually
Senior level
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Where purpose connects.
The Role
Support product support and integrated logistics for large-scale U.S. Navy weapon systems. Develop, review, and manage logistics artifacts (ILS plans, PSS, PSHA, ODs, SSPINSTs), coordinate stakeholders, assess risks, and present actionable recommendations to advance programs through acquisition, production, and sustainment phases.
Summary Generated by Built In
Job Description
BAE Systems is seeking Product Support Analyst to support our work as a prime contractor on a high-profile U.S. Navy weapon system. Serving as one of our product support analysts, you will support a multi-disciplinary team of integrated logistics support analysis, engineers, configuration managers, and logistics managers in developing, implementing, sustaining product support solutions, systems, and processes that provide key capabilities and functions across requirements definition, architecture and interface definition, system integration, verification, and test for current and future large-scale missile systems. This is a unique opportunity to be part of the team enabling our Nation's technological superiority on strategic missions through development of advanced concepts and initiatives throughout the systems lifecycle.
This position includes internal and customer-facing responsibilities for developing, implementing, and sustaining product support / integrated logistics support. In this role, you will engage with Navy customers and coordinate with the internal BAE Systems technical team to review, plan, coordinate, prepare, and author product support/programmatic documentation, such as integrated logistics support (ILS) plans, product support strategies (PSS), product support health assessments (PSHA), programmatic documents, schedules, and presentations, to ensure product support artifacts meet internal and customer requirements. You will provide product support across the SSP portfolio to include CPS, SLCM-N, TRIDENT, Shipboard, and Flight Systems efforts. You will develop, review, update, and manage product support related artifacts/documents (to include plans, ODs, SSPINSTs) for programmatic milestones, gate reviews, and system review events.
This position is responsible for:
  • Understanding Product Support operations and coordination across other branches / agencies
  • Communicating Product Support concepts and related impacts to stakeholders
  • Reviewing Product Support documentation, recommendations, and guidance for accuracy and completeness
  • Coordinatong collaboration meetings with multiple stakeholders to resolve programmatic issues or challenges
  • Preparing, analyzing, and validating Product Support findings or recommendations, effectively communicating findings, and providing actionable recommendations.
  • Collaborating with Leadership to oversee identification of Product Support efforts and providing input to help improve new and existing systems using Product Support related capabilities
  • Evaluating risks and needs impacting future Product Support development and integration work
About BAE Systems and the U.S. Navy's Strategic Systems Programs (SSP)
Our organization has supported the U.S. Navy's Strategic Systems Programs (SSP) continually since the program's inception in the 1950s. SSP developed the first sea-based, underwater-launched Strategic Weapon System (SWS), a defense system that is truly critical to our national security. For more than six decades, SSP has maintained and upgraded this weapon system and we have been there every step of the way. The sea-based SWS is the ultimate stealthy weapon system and is the first leg of the U.S. nuclear triad. With over 70% of our nation's nuclear arsenal its importance to maintaining world peace cannot be overstated. The development of Columbia, the most advanced nuclear-powered, nuclear-armed submarine ever designed, as well the next D5LE2 weapon system is under way and will begin to be rolled out over the next decade. The Navy projects this system to be operational through 2084, meaning the program will have a total life span of more than 120 years. This is a unique program and BAE Systems employees on this program understand they are part of an important legacy.
As a decades long sole source partner on multiple contracts on behalf of our customer, our program has remarkable stability and is concurrently experiencing significant growth. Combined, these factors provide ample opportunity for professional growth and development for capable and talented individuals on our team.
BAE Systems, Inc. is the wholly owned U.S. subsidiary of BAE Systems plc.
BAE Systems plc provides some of the world's most advanced, technology-led defense, aerospace, and security solutions. As one of the top ten defense contractors, we employ a skilled workforce of around 100,000 people in more than 40 countries. We develop, engineer, manufacture, and support products and systems to protect national security and keep people safe.
Required Education, Experience, & Skills
Typical education and years of related/relevant experience required: Bachelor's Degree and minimum of 6 years of proven experience supporting DoD programs or large-scale weapon systems; or Master's Degree and minimum of 4 years of relevant experience.
Additional skills/experience:
  • Experience in managing projects, including planning, execution, monitoring, and mitigating risks related to DoD projects
  • Possess analytical, critical thinking, and problem-solving skills to analyze business processes, identify areas for improvement, and develop solutions to optimize audit and review tracking
  • Effective communication with stakeholders, including auditors, reviewers, and management, is vital. Able to facilitate training, workshops, and meetings. Possess exceptional verbal, written and presentation skills
  • Experience supporting or leading product support effort for major weapon systems programs; to including developing, reviewing, updating, and managing product support related artifacts/documents (to include plans, ODs, SSPINSTs) for programmatic milestones, gate reviews, and system review eventsExperience supporting or leading teams/programs and progressing DoD programs/systems through Acquisition, Production, or Sustainment Phases

Preferred Education, Experience, & Skills
  • Experience in customer / client facing positions, directly working and supporting DoD customers / clients
  • Candidate should be an agile thinker and executor of Product Support Management strategies for the DoD; ability to interact with multiple disciplines, audiences, and stakeholders; strong understanding of the PSEs
  • Experience in planning and/or execution of sustainment activities for a Navy/DoD program(s) or experience integrating product support/logistics requirements across a program
  • Experience with developing key logistics and product support documents, including Life Cycle Sustainment Plans, training plans, and maintenance plans
  • ICBM or Missile maintenance or logistics experience within the DoD
  • Familiarity with principles and implementation of Contractor Logistics Support, Performance Based Logistics, and Model Based Engineering activities
  • DoD Logistics experience or relevant industry experience; accreditations/certifications such as DAU Lifecycle Logistics/Program Management, PMP and/or CPL/DML
  • Familiarity with, or willingness to rapidly learn, DoD acquisitions activities in accordance with DoD Directive 5000.01 and DoD Instruction 5000.02, as well as any other relevant U.S. law, DoD, or other Service Component directives, policies, instructions, or guides
  • Familiarity with Technical Manual and Training development requirements
  • Demonstrated confidence in presentations to customer or management audiences
  • Demonstrated ability to work with multi-disciplinary teams supporting complex DoD Systems
  • Experience conducting science and technology research, analysis, trade studies, system definition (requirements, architecture, and interfaces), integration, and test of complex systems
  • Experience in managing projects, including planning, execution, monitoring, and mitigating risks related to DoD projects
  • Possess analytical, critical thinking, and problem-solving skills to analyze business processes, identify areas for improvement, and develop solutions to optimize audit and review tracking
  • Effective communication with stakeholders, including auditors, reviewers, and management, is vital. Able to facilitate training, workshops, and meetings. Possess exceptional verbal, written and presentation skills
  • Experience supporting or leading product support effort for major weapon systems programs; to including developing, reviewing, updating, and managing product support related artifacts/documents (to include plans, ODs, SSPINSTs) for programmatic milestones, gate reviews, and system review eventsExperience supporting or leading teams/programs and progressing DoD programs/systems through Acquisition, Production, or Sustainment Phases

Pay Information
Full-Time Salary Range: $118095 - $200762
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

Skills Required

  • Bachelor's degree and minimum 6 years supporting DoD programs or large-scale weapon systems; or Master's degree and minimum 4 years
  • Proven experience supporting DoD programs or large-scale weapon systems
  • Experience managing projects including planning, execution, monitoring, and risk mitigation for DoD projects
  • Experience supporting or leading product support efforts for major weapon systems, including developing and managing product support artifacts for programmatic milestones and reviews
  • Ability to analyze, validate, and communicate product support findings and provide actionable recommendations
  • Strong verbal, written, and presentation skills; ability to facilitate training, workshops, and stakeholder meetings
  • Experience progressing DoD programs/systems through Acquisition, Production, or Sustainment phases
  • Customer/client-facing experience supporting DoD customers
  • Experience in sustainment planning/execution for Navy/DoD programs and development of Life Cycle Sustainment Plans, training plans, and maintenance plans
  • ICBM or missile maintenance or logistics experience within the DoD
  • Familiarity with Contractor Logistics Support, Performance Based Logistics, and Model Based Engineering
  • DoD logistics experience or relevant accreditations/certifications such as DAU Lifecycle Logistics/Program Management, PMP, CPL/DML
  • Familiarity with DoD acquisitions activities (DoD Directive 5000.01 and DoD Instruction 5000.02)
  • Experience with technical manual and training development
  • Demonstrated ability to work with multidisciplinary teams and present to customer or management audiences

What the Team is Saying

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BAE Systems, Inc. Compensation & Benefits Highlights

  • Healthcare Strength Benefits materials outline comprehensive medical, dental, and vision coverage alongside an EAP, fertility and transgender care, and HSA-compatible plans with employer HSA contributions noted for 2025.
  • Retirement Support A 401(k) plan with employer matching (varying by business unit) and added financial protections like life and accident insurance are consistently part of the package.
  • Parental & Family Support Paid parental leave from date of hire, adoption and surrogacy reimbursement, backup care, and caregiving resources signal robust support for families.

BAE Systems, Inc. Insights

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The Company
HQ: Falls Church, VA
40,000 Employees
Year Founded: 1999

What We Do

Improving the future and protecting lives is an ambitious mission, but it’s what we do. As a leading aerospace, defense, and security company, we work together to deliver a full range of products and services for air, land, space, and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. How we work is rooted in purpose – a purpose to protect those who protect us, to unite our community of colleagues and customers, and to drive forward the growth and development of our exceptional team members. It's where purpose connects.

Why Work With Us

We believe your career should be filled with innovation and discovery. And that's exactly what you'll find at BAE Systems. As you work to develop the latest technology and defend national security, you will continually hone your skills and expand knowledge. On a sharp and collaborative team, you will be challenged – and supported – at every turn.

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BAE Systems, Inc. Teams

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About our Teams

BAE Systems, Inc. Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As the work place continues to evolve, so do we. Remote and hybrid opportunities are available at BAE Systems depending on the nature of the role. Check your job requisition to learn more.

Typical time on-site: Not Specified
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HQBAE Systems, Inc. headquarters
Annapolis Junction, MD
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Austin, TX
Boulder, CO
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Space & Mission Systems headquarters
Burlington, MA
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Dallas, TX
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Intelligence & Security headquarters
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San Diego, CA
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