Product Strategy & Research Specialist

About Persona

Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.

We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.

We’re growing rapidly and looking for exceptional people to join us!

About the role

As a Product Strategy & Research Specialist on the Business Identity Solutions (BIS) team, you’ll shape the future of how businesses are verified and understood through data. You’ll bridge engineering, product, and go-to-market teams to deliver data products that give customers a complete view of business identity. This high-ownership, cross-functional role combines product strategy, data expertise, and research to uncover opportunities and launch impactful solutions. You’ll lead projects end-to-end—from discovery and scoping to implementation and scale—evaluating data sources, navigating compliance, and aligning teams for execution. Curiosity about global business data and the ability to turn complexity into intuitive, scalable products are key to success. This role is based in our New York City office near Madison Square Park.

What you'll do at Persona

• Drive the development of new business data products, with a focus on data quality, coverage, and long-term scalability

• Research and evaluate third-party data sources, regulatory frameworks, and global registry systems to uncover new opportunities and assess feasibility

• Collaborate across engineering, product, and go-to-market teams to scope, build, and launch new data products

• Shape and support the roadmap for global data coverage

• Codify learnings and decisions into internal knowledge bases, turning data evaluations, regulatory insights, and product patterns into scalable reference materials

What you'll bring to Persona

• Experience: You have 2–5 years of experience in product, engineering, data, or customer-facing technical roles in fast-paced environments

• Attention to detail: Ability to dig into the details to ensure solutions are accurate, complete, and contextually aligned with product and regulatory requirements

• Naturally curious: Not satisfied with surface-level answers and will dive deep into the details of the data to fully understand what’s going on

• Technical fluency: Comfortable reviewing API documentation, interpreting JSON data, and applying that understanding to guide product decisions

• Strong communicator: Able to clearly articulate technical and complex concepts to a range of audiences

• Comfortable with ambiguity: Makes thoughtful decisions about scope, tradeoffs, and priorities with minimal direction

• Self-aware: Adjusts approach based on the needs of the team and the moment— knows when to lead, when to support, and always open to learning and feedback

Full-time Employee Benefits and Perks

For full-time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on Glassdoor.