The Role
Provide day-to-day product and project support for marketed products, assist with product launches and development, resolve product issues, create regional marketing materials, deliver presentations and training, update management on project progress, and coordinate with global product management and regional offices.
Summary Generated by Built In
Responsible for providing day-to-day project and product support for marketed
products. Assists in developing and adding new products to be marketed.
Key Responsibilities
- Works with product management to understand product changes and upcoming product launches and to communicate information to the region.
- Serves as the first line of communication on all product issues, quality
questions, and product returns.
• Supports the region in resolving product issues/problems.
• Assists in product launches and gathering information for the product
development process. - Works with marketing services and regional offices to create locally tailored product brochures.
- Provides presentations on products, service training, and other topics as required.
- Provides weekly updated reports to management on the progress of projects
- Works with global product management to assist with the development of products to be used in the region and generally takes responsibility for establishing the products needed in that region.
- Works with managers to add new products into JDE for sales in their region.
- Takes the lead on new products developed for the region while coordinating with global product management.
- Regularly interacts with product managers to accomplish tasks required by the region.
- Often is responsible for marketing and product development interests of the region.
- Performs other related duties as required or assigned.
Skills, Knowledge and Expertise
Scholarship:
• Equivalent of four years high school (required).
• Engineering (Mechanical, Electronics, Electrical, Mechatronics)
• Associate’s degree in design technology or a related field (preferred).
• Engineering (Mechanical, Electronics, Electrical, Mechatronics)
• Associate’s degree in design technology or a related field (preferred).
Experience:
• One to three years of experience in product development, product management,
or a related field (preferred)
• One to three years of experience in product development, product management,
or a related field (preferred)
• Experience with the use of VFD’s, PLCs and motor control devices
• Experience with pump systems and hydraulics
Skills:
• Mastery: Spreadsheet.
• Advanced: Presentation/PowerPoint, word processing/typing.
• Basic: Contact management, database.
• Effectively communicates information and responds to questions in person-toperson and small group situations with customers, clients, the general public, and other employees of the organization.
• Maintains confidentiality and uses discretion with business information.
• Reads and understands documents such as policy manuals, safety rules, operating
and maintenance instructions, and procedure manuals.
• Writes routine reports and correspondence.
• Adds, subtracts, multiplies, and divides numbers (using currency and other forms of
measurement).
• Utilizes common-sense understanding to carry out written, oral, or diagrammed
instructions.
• Deals with problems involving several known variables in situations of routine nature.
• Plans the time, method, manner, and/or performance sequence of own work; may
also occasionally assist in planning work assignments performed by others within a limited area of operation.
• Frequently makes decisions of both minor and major importance, which may affect
• Frequently makes decisions of both minor and major importance, which may affect
the work operations of other employees and/or clientele to a moderate degree.
• Completes some moderately repetitive tasks.
• Uses noncomplex machines and equipment (adding machines, calculators, copy/fax machines, etc.).
Initial Formation: One to three years of experience in product development, product
management, or a related field (preferred)
About
Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.
Skills Required
- High school diploma or equivalent
- Associate's degree in design technology or a related field
- 1-3 years experience in product development, product management, or related field
- Experience with VFDs, PLCs, and motor control devices
- Experience with pump systems and hydraulics
- Mastery of spreadsheets
- Advanced PowerPoint and word processing skills
- Basic contact management and database skills
- Strong verbal and written communication skills
- Ability to read and understand policy manuals, safety rules, operating and maintenance instructions
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The Company
What We Do
Founded in 1944, Franklin Electric has grown from a small motor manufacturing company into a leading global provider of complete water systems and fueling systems. Franklin Electric's principal markets include clean water systems, water transfer and grey water systems, and fueling systems. Headquartered in Fort Wayne, Indiana, Franklin serves all corners of the world with facilities spanning the globe.
