Drive Innovation. Inspire Confidence. Become a BMW Product Specialist!
Are you passionate about cutting-edge automotive technology and delivering exceptional customer experiences? BMW of Minnetonka is looking for a dynamic and knowledgeable Product Specialist (BMW Genius) to join our team. As a key brand ambassador, you’ll guide customers through the exciting features and innovations of BMW vehicles, ensuring they feel confident and inspired every step of the way.
Responsibilities:
Serve as a trusted expert on BMW technology, features, and performance
Support the sales team before, during, and after the sale to enhance the customer journey
Conduct engaging vehicle demonstrations and assist with test drives
Collaborate with Sales, Service, and other departments to ensure a seamless experience
Troubleshoot customer concerns and provide tech support when needed
Use digital tools and video presentations to showcase vehicle configurations
What We’re Looking For:
Previous experience in a product specialist or customer support role
Strong communication skills—both verbal and written
Tech-savvy with the ability to explain complex systems clearly
Proficient in Microsoft Excel and other basic software tools
Valid driver’s license and clean driving record
Automotive industry experience preferred but not required
Compensation: The Hourly Wage for this position is: $15 - $18
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Additional benefits offered include
▪ Health insurance coverage
▪ An employee wellness program
▪ Life and disability insurance
▪ Retirement savings plan
▪ Paid holidays
▪ Paid time off (PTO)
At BMW of Minnetonka, we believe in taking personal ownership, earning customers for life, and having fun while doing it. You’ll be part of a supportive, high-performing team in a fast-paced, customer-focused environment.
Get your career in gear today - APPLY TODAY!
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Skills Required
- Previous experience in a product specialist or customer support role
- Strong verbal and written communication skills
- Tech-savvy with ability to explain complex systems clearly
- Proficient in Microsoft Excel and basic software tools
- Valid driver’s license and clean driving record
- High school graduate or equivalent, 18 years or older
- Automotive industry experience
What We Do
Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.
