Product Specialist

Posted 13 Days Ago
Be an Early Applicant
New York, NY
In-Office
Mid level
Fintech • Software • Financial Services
The Role
The Product Specialist at Macrobond collaborates with clients and internal teams to enhance product knowledge, deliver training, and support sales efforts while ensuring customer satisfaction through tailored solutions.
Summary Generated by Built In

About Us

Macrobond is a leading provider of global economic and financial data and technology for investment professionals. Our customers include over 900 firms spanning the buyside, sell side, corporate and academic sectors.  

Our platform, rich in intellectual property and supported by a rapidly expanding global team, ensures we remain at the forefront of our industry. With the backing of Francisco Partners, a prominent global tech investment firm, we operate as a truly international company. Our headquarters are in Malmö, Sweden, and we have key offices in Gothenburg, London, Poland, Lisbon, Hong Kong, and New York



Job Overview

Our Product Specialists serve a crucial role at Macrobond: They ensure prospects/new clients maximise the value of our offering during the sales process, acting as workflow and financial market experts.

They bring together deep macroeconomic and financial knowledge, a strong understanding of client workflows, and in-depth product expertise to work with C-levels executives and junior analysts alike. On top of the client facing portion of the role, Product Specialists will regularly work with internal teams such as Marketing, Product, Data, and Customer Success to help drive future innovation and maintain our industry-leading suite. 

This is a technical, client-facing, and commercially focused role. The team plays a critical role in driving revenue—supporting sales in closing new opportunities with both existing clients and new prospects. Working across departments, Product Specialists act as trusted advisors to our customers and internal teams alike.

The successful candidate will be a motivated self-starter, comfortable in a demanding, client focused environment.



Job Responsibilities

  • Deliver product demos and training sessions independently.
  • Contribute to webinars, publications, and other marketing initiatives with the team.
  • Lead and manage client trials to ensure value is clearly demonstrated.
  • Provide support on the creation of econometric and financial analysis via Macrobond as well as topics such as data architecture and API usage (training provided).
  • Collaborate with the Conversion Team to scope client-specific projects.
  • Assist Account Executives with prospect queries and internal documentation.
  • Partner with internal teams to analyze client needs and deliver tailored product solutions.
  • Work with our Product and Data teams to enhance our offering based on client interactions, demands, and future needs.



Required Qualifications and experience

  • 2-5 years of experience working in the Financial Services, Market/Financial Data (ideally), or financial industry at large in a technical role e.g. researcher, analyst, economist, pre-sales, or product/market specialist.
  • Eager to learn and thrive in a client-facing, technically involved role.
  • A strong communicator with excellent presentation skills; having the ability to convey complex ideas simply and concisely.
  • Analytical and detail-oriented—working knowledge of Python, R, or another scripting language is a plus (especially for our Web API offering).
  • Proactive, collaborative, and solution focused.



What do we offer

  • Company 401(k) scheme, with a strong employer contribution 
  • Private medical insurance, Aetna PPO plan  
  • Life Insurance   
  • 20 days holiday per annum 
  • 2 Macrobond days to use for volunteering  

Our commitment to Diversity

At Macrobond, diversity, equity, and inclusion are fundamental to our culture and success. We are committed to fostering an environment where all individuals are respected, valued, and empowered to contribute their unique perspectives.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

By joining our team, you become part of an organization that believes diversity drives innovation and strengthens our collective performance. Apply today and be part of our ongoing journey of growth and inclusion.

By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand that your personal information may be processed in accordance with applicable Candidate Privacy Notice in your country of application.

Apply today and become part of our exciting journey! 





Top Skills

Python
R
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The Company
HQ: Malmö
275 Employees
Year Founded: 2008

What We Do

Macrobond revolutionizes investment research workflows, empowering institutions to transform complex data and analytics into actionable insights with unparalleled efficiency.

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