Product Specialist

About this role:

The Client Presentation Generator team creates compelling presentations for 5,000+ associates using an automation tool that shapes the path to reinforce best practices that progress opportunities faster, resulting in higher retention and growth rates.
 

Global Sales Strategy & Operations (GSSO) is a division within Gartner which encompasses Sales Technology, Sales Productivity, Territory Planning & Analytics, Sales Learning & Development, Operational Management, and Sales Communications & Proposals.

What you will do:

• The Product Specialist will work alongside our sales, product owner and technical teams to launch and continuously improve our automated client facing documents leading to higher retention and growth rates

• Help write requirement with the use of Jira software day in and day out

• Capturing feature request for backlog prioritization

• Partner with Product Manager to create / update technical requirements

• Increase velocity of India based development team through local requirement clarification

• Support timely launch communication creation leveraging best practice templates

• Reduce Product Manager time spent on support through enabling Tech Support channels and increasing availability and usability of self-service options

• Lead project management efforts by through establishing milestones and timelines with task owners, monitor progress to ensure on time delivery, provide periodic updates to stakeholders on progress and red flags

• Managing inbox, enquiries on product from users and stakeholders

• Support ad hoc analytical projects

Who you will need:

• 2-5 years of relevant experience

• Bachelor's Degree from an institute of repute

• Solid examples of having used interpersonal and communication skills to work collaboratively with a variety of stakeholders

• Strong project management skills with ability to meet tight deadlines and prioritize workloads

• Proficient in MS Office suite, including Excel and PowerPoint, and can clearly present and articulate ideas through presentations

• Technical background – knowledge of JIRA writing and specifications, knowledge of overall scrum (different stages), prioritization of stages

• Strong with Content (releases bi-weekly updates – send out email to sales leadership)

• Knowledge of preparing product Guides (what sales use to understand our products)

• Ability to work with resources from different organizations

• Ability to synthesize ideas into simple, concise statements and core messages

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

• Collaborative, team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:95842

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