At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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The Product Specialist will be responsible for reviewing and interpreting customer requirements from various bills of material, applying AML requirements where needed, communicating with vendors for product costing and working closely with internal stakeholders.
JOB RESPONSIBILITIES:
- Review customer’s inquiry for application requirements and commercial terms and conditions.
- Identify technical factors in customer inquiries that may affect cost, delivery, and ability to conform.
- Prepare request for quotation to applicable vendor(s) in response to customer inquiries, in accordance with controlled prices, discounts, terms and conditions and sales policies and procedures of the company.
- Keep current of new products, trends, market cost, and pricing.
- Follow up on vendor quotes and contacts vendors for material pricing.
- Coordinate with vendors to ensure that pricing data is received in a timely manner.
- Develop knowledge of the organization's products, services, and customers by working closely with more experienced brand/product managers
- Recommend products and services that fit well with clients' business needs.
JOB REQUIREMENTS:
- High School diploma and/or equivalent.
- A minimum of 5 years’ experience in Industrial Valves, which includes gates, globes, checks, ball and butterfly valves. Any actuation experience would be a plus.
- Strong and applicable oil & gas industry product knowledge.
- Excellent communication, time management and organizational skills.
- Ability to be flexible, adaptable, and multitasking skills needed, including the ability to juggle multiple, urgent requests.
- Self-starter, creative problem solver, and self-sufficient
- Strong interpersonal skills and ability to communicate ideas in both technical and user-friendly language.
- Proficient in the use of Microsoft Office applications, especially Microsoft Excel.
- Knowledge of SAP Preferred.
PREFERRED QUALIFICATIONS
Preference will be given to candidates who demonstrate the following qualifications:
- Piping and Valving Knowledge: Proficient understanding of piping systems and various types of valves used in industrial settings.
- Plumbing: Practical experience and skills in plumbing, including installation, repair, and maintenance of plumbing systems.
- Industrial Piping: Familiarity with industrial piping systems, including the materials and methods used in industrial environments.
- PVF (Pipes, Valves, and Fittings): Knowledge of PVF components, their applications, and specifications.
- Pressure Classes: General understanding of different pressure classes and their implications for piping and valving systems.
BENEFITS:
- Competitive Salary + bonus
- 401(k)/ Retirement savings
- Comprehensive Benefits (medical, dental, vision, life and disability coverage)
- Career growth opportunities
- Friendly work environment
- Paid vacation/holidays
Top Skills
What We Do
We operate primarily under the DistributionNOW and DNOW brands as a global distributor of the oil and gas and industrial markets.
Through our growing DigitalNOW® platform, customers can leverage world-class technology across eCommerce, data management and supply chain optimization applications to solve a wide array of complex operational and product sourcing challenges to assist in maximizing their return on assets.
Our energy product offering serves the energy industry – from upstream drilling and completion, exploration and production (“E&P”), midstream infrastructure development to downstream petroleum refining and petrochemicals – as well as in other industries, such as mining, chemical processing, liquefied natural gas (“LNG”) terminals, power generation utilities and renewables. The industrial distribution end markets include engineering and construction firms that perform capital and maintenance projects for their end-user clients.
Our global product offering includes maintenance, repair and operating (“MRO”) supplies, pipe, valves, fittings, flanges, gaskets, fasteners, electrical, instrumentation, artificial lift, pumping solutions, valve actuation and modular process, measurement and control equipment. We also offer procurement, warehouse and inventory management solutions as part of our supply chain and materials management offering. We have developed expertise in providing application systems, work processes, parts integration, optimization solutions and after-sales support.
Our solutions include outsourcing portions or entire functions of our customers’ procurement, warehouse and inventory management, logistics, point of issue technology, project management, business process and performance metrics reporting. We streamline our customers’ purchasing process, from requisition to procurement to payment, by digitally managing workflow, improving approval routing and providing robust reporting functionality.
