About Us:
Penske Vehicle Services is the largest fleet solutions provider for automotive original equipment manufacturers. Operating from locations across the United States and Canada, Penske Vehicle Services effectively manages and delivers the right solution for a broad spectrum of needs including vehicle management, fleet analysis, fleet tracking, process design, fleet maintenance, vehicle customization, and vehicle event services.
Position: Product Specialist
Location: Auburn Hills, MI
Reports To: Manager, Shows & Events
Description:
The Product Specialist position consists of a wide range of tasks and responsibilities relative to product information for client brands, agencies, coordinators and other partners. The position includes but are not limited to: securing, building and maintaining both current and accurate vehicle information.
Essential Job Functions:
- Vehicle maintenance – identify open issues and facilitate resolution, refurbishment, auction and scrap of vehicles
- Vehicle conversions
- Coordinate new product launch vehicle builds to include identifying and executing vehicle build scope
- Ensure vehicle content is product correct
- Procure pre-production parts from OEM suppliers, engineers and other partners
- Act as a point of first reference for product questions
- Maintain and expand knowledge for product lines
- Build and maintain working relationships with product clients and OEM part suppliers
- Translate and be able to communicate complex product data to both technical and non-technical audiences
- Collaborate with varying levels of management
- Maintain inventory of necessary parts
- Communicate project milestones
- Interact and network effectively within cross functional teams
Qualifications:
- Bachelor’s degree preferred; some college coursework in related field (marketing, business, etc.) required
Requires the Following Skills:
- Excellent communication, both oral and written. Must be able to communicate effectively via telephone, email and written means
- Excellent customer service
- Must be able to multi-task while ensuring follow up and follow through on required tasks
- High degree of organization and ability to work effectively in a fast paced environment
- Intermediate or higher skills with computer applications (Microsoft Word, Outlook, Excel, etc.)
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO
- Paid Holidays
Lifting Requirements:
- 10 – 50 lbs.
Physical Requirements:
- Requires moderate to high level of physical activity
Skills Required
- Some college coursework in a related field such as marketing or business
- Bachelor's degree
- Excellent oral and written communication skills
- Excellent customer service skills
- Ability to multitask and ensure follow-up and follow-through
- High degree of organization and ability to work effectively in a fast-paced environment
- Intermediate or higher proficiency with Microsoft Word, Outlook, Excel, and similar computer applications
- Ability to lift 10 to 50 pounds
- Ability to perform moderate to high levels of physical activity
What We Do
Penske Vehicle Services provides customized automotive solutions for original equipment manufacturers across the vehicle lifecycle. Its services include OEM fleet management, inventory oversight, fleet analysis and tracking, vehicle maintenance, mechanical and assembly work, vehicle customization, production paint, process design, and vehicle event support. Operating at more than 50 locations in the United States and Canada, it helps OEM customers manage assets and vehicle programs.
