Product Specialist - Databricks

Posted 4 Days Ago
Be an Early Applicant
Montréal, QC, CAN
In-Office
Entry level
Gaming
The Role
Guide clients through Databricks onboarding, demonstrations, training, community support, and escalations. Gather client feedback, recommend solutions to the Product Manager, explore new platform use cases, and improve support processes, documentation, communication channels, product discovery, and chatbot experiences. The role requires hands-on Databricks experience, data-related expertise, and the ability to create training and documentation content.
Summary Generated by Built In
Company Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown!

Job Description

As a Product Specialist at Ubisoft Montréal, you will help clients make full use of the Databricks data and artificial intelligence platform. Reporting to the Product Manager for Databricks, you will serve as a product resource, helping clients understand its features and supporting them in their use of the platform.

What you’ll do

  • Welcome and guide clients through product onboarding
  • Conduct product demonstrations
  • Coordinate training sessions
  • Answer community questions about the product
  • Provide client support as an escalation contact and, when needed, a first point of contact
  • Gather client feedback and needs and suggest solutions to the Product Manager
  • Explore new ways to use the product
  • Suggest improvements to the client experience across support processes, communication channels, documentation, product discovery and the chatbot

Qualifications

What you bring to the team

  • Hands-on Databricks experience in at least one of the following areas: business intelligence, Unity (AI) Gateway or machine learning
  • Experience in a data-related role and in-depth knowledge of the Databricks platform
  • Experience creating documentation, tutorials or training content
  • Effective communication, interpersonal and listening skills
  • A client-focused approach and commitment to supporting others
  • Ability to interpret information and summarize key findings
  • Ability to collaborate with a wide range of clients

Additional Information

What to send our way

  • Your curriculum vitae highlighting relevant skills and experiences
  • Relevant project links or examples of documentation, tutorials or training content

Skills Required

  • Hands-on Databricks experience in business intelligence, Unity AI Gateway, or machine learning
  • Experience in a data-related role
  • In-depth knowledge of the Databricks platform
  • Experience creating documentation, tutorials, or training content
  • Effective communication, interpersonal, and listening skills
  • Client-focused approach and commitment to supporting others
  • Ability to interpret information and summarize key findings
  • Ability to collaborate with a wide range of clients

Ubisoft Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ubisoft and has not been reviewed or approved by Ubisoft.

  • Healthcare Strength — Health coverage in the U.S. includes medical, dental, and vision options with HSA funding to cover the deductible, plus access to One Medical and a mental‑health program. Several studios also provide telemedicine and, in some regions, on‑site clinic services.
  • Leave & Time Off Breadth — Time off includes paid vacation, holidays, wellness time, volunteer PTO, and a sabbatical available after five years in the U.S. Canadian studios highlight six weeks of vacation and additional local days tied to occasions or seasonal reduced hours.
  • Parental & Family Support — Enhanced parental leave with salary top‑ups is emphasized in multiple regions, including Canada. In the U.S., a travel‑expense program supports access to reproductive healthcare when services are out of state.

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The Company
HQ: Montreuil
21,450 Employees
Year Founded: 1986

What We Do

Ubisoft’s 20,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves.

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