Product Specialist

Posted 2 Days Ago
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Lebanon, OH, USA
In-Office
Entry level
Automotive • Retail
The Role
Sell vehicles by understanding customer needs, explaining vehicle features and options, guiding customers through the complete purchase process, and conducting daily outreach by phone, text, and email. The Product Specialist schedules appointments, resolves customer questions, supports sales goals, and participates in sales-related marketing campaigns. Success requires motivation, organization, time management, listening, problem-solving, teamwork, strong communication, and reliable follow-through.
Summary Generated by Built In

Cronin Automotive is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over 80+ years our employees have fueled our growth from one small VW store to selling NINE brands at 5 locations, all the while becoming the proud recipients of a range of awards and exclusive benchmarks.

Summary:
The Cronin family has been in business in the automotive industry for over 81 years and we know that the success of our dealerships is a result of the way we do business: simply, it means doing the right thing by our employees and our customers in order to create a better experience for everyone.  Because of this philosophy, we continue to grow and build new dealerships, expand our offerings and invest in our communities.  Most employees stay for a long time and get promoted.  To grow another 80+ years, we need to constantly hire talented individuals with the same focus and determination to offer a world class experience for our customers. The position of Product Specialist answers directly to the Sales Management and is directly involved in resolving customer needs as it relates to the automotive sales process and conducting sales related marketing campaigns.  The position carries a base salary and commission structure so that the sky is the limit!

This position would be a part of a sales team that will all work to hit sales goals both individually and collectively. 

What We Offer 

  • Rapid Career Growth Opportunity 

  • Competitive Salary and Bonuses Based on Individual Performance 

  • Health/Dental/Vision Insurance 

  • Paid Vacation 

  • 401K Match 

  • Six Figure Earnings Potential 

  • Closed Sunday 

Responsibilities will include: 

  • Assisting customers in selecting a vehicle to purchase based on needs and desires 

  • Answer customer questions in regards to features and options available 

  • Assisting customers all the way through the purchase process from start to finish 

  • Calling, Texting, and Emailing potential customers daily 

  • Scheduling Appointments for prospective customers

Recommended Strengths: 

  • Self-Driven and Motivated (Compensation is based on individual performance) 

  • Personal Organization Skills 

  • Time Management 

  • Working with New Technology  

  • Listening  

  • Problem Solving 

  • Teamwork 

This position MAY NOT be for you if: 

  • You don't like talking to customers face to face or on the phone 

  • You are not self-motivated and need constant direction 

  • You dislike every day bringing new challenges and opportunities

  • You have poor follow through on commitments, communication, tasks, and goals

Skills Required

  • Customer-facing and phone communication skills
  • Self-motivated and performance-driven
  • Personal organization skills
  • Time management
  • Ability to work with new technology
  • Listening skills
  • Problem-solving skills
  • Teamwork
  • Reliable follow-through on commitments, communication, tasks, and goals
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The Company
39 Employees
Year Founded: 1945

What We Do

Cronin Automotive is a family-owned automotive dealership group serving the Tri-State area through multiple franchise locations. The group sells new and used vehicles from brands including Ford, Toyota, Nissan, Kia, Chrysler, Dodge, Jeep, Ram, and Chevrolet. It also supports customers with vehicle research, financing, trade-in valuation, scheduled maintenance, parts, and repair services for drivers across Ohio, Indiana, and Kentucky.

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