Product Specialist
Are you driven by technology? Have you been considering the automotive industry but don't know how to break in?
Fields Volvo is looking for the “Apple Genius” of our dealership. The Product Specialist role is instrumental to our store’s day-to-day operations, providing product demos to prospects, selling the technology that buyers crave, assisting customers with technology, and solving problems quickly and efficiently.
As a Volvo Product Specialist, you’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them, advising them and even setting up their new products
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.
Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields: Five, Safety, Integrity, Courtesy, Presentation, and
Efficiency. We share a common purpose: to ensure transparency and foster a collaborative environment where team members feel comfortable sharing ideas, and
we promote from within the organization.
BENEFITS
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services
Pay: $18.00 per hour
RESPONSIBILITIES
- Greet and guide clients as they appear on the lot to proceed into the sales process.
- Engage in conversation with clients to fully understand their needs.
- Assist clients in identifying a vehicle that fulfills their wants and needs.
- Be the vehicle expert. Know the ins & outs of product offerings, optional packages & latest technology
- Customize vehicle delivery while ensuring that the client understands the vehicle's operational features.
- Daily follow-up using the dealership's Customer Relationship Management System (CRM).
- Bring your ‘A game’ & positive attitude with you every day
QUALIFICATIONS
- Maintain an enthusiastic, high-energy personality throughout the workday.
- Excellent verbal and written communication skills.
- Excellent listening skills.
- Ability to work in a team setting.
- Effective listening skills.
- Valid driver's license with acceptable driving record according to dealership guidelines.
- Willing to submit to a pre-employment background check
Skills Required
- Enthusiastic, high-energy personality
- Excellent verbal and written communication skills
- Excellent listening skills
- Ability to work in a team setting
- Valid driver's license with an acceptable driving record
- Successful completion of a pre-employment background check
What We Do
Fields Volvo Cars Northfield is a Volvo automotive dealership in Northfield, Illinois, serving customers across the Greater Chicago area. The dealership sells new and pre-owned Volvo cars and SUVs, helps customers choose vehicles suited to their needs and budgets, and provides vehicle servicing through a state-of-the-art service center. It is part of the family-owned Fields Auto Group, which has operated since 1971.
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