The Role
Promote and sell surgical products to hospitals and clinicians, achieve sales targets, deliver product demonstrations and clinical training, provide technical support during procedures, develop customer relationships, monitor market trends, prepare sales forecasts/reports, coordinate order processing, and attend medical events while ensuring compliance with policies and regulations.
Summary Generated by Built In
· Job Purpose:
The
Product Specialist is responsible for promoting and supporting the company's
surgical products by providing clinical and technical expertise to healthcare
professionals. The role focuses on achieving sales targets, developing strong
customer relationships, conducting product demonstrations and training, and
ensuring high levels of customer satisfaction while maintaining compliance with
company policies and industry regulations
Key Tasks /Responsibilities:
Promote and sell the company's surgical products to hospitals, clinics, and healthcare professionals.- · Achieve
assigned sales targets and contribute to the overall business objectives.
- · Build and
maintain strong relationships with surgeons, physicians, nurses, and other
healthcare stakeholders.
- · Conduct
product presentations, demonstrations, and in-service training for customers.
- · Provide
clinical and technical support during product evaluations and surgical
procedures when required.
- · Identify new
business opportunities and develop strategies to increase market share.
- · Monitor market
trends, competitor activities, and customer needs, and report findings to
management.
- · Prepare sales
forecasts, customer visit reports, and other required documentation in a timely
manner.
- · Coordinate
with internal departments to ensure efficient order processing, product
availability, and customer satisfaction.
- · Attend medical
conferences, workshops, and exhibitions to promote products and expand
professional networks.
- · Ensure
compliance with company policies, ethical standards, and applicable healthcare
regulations.
- · Perform any
other duties assigned by the Surgical Division Manager.
Requirements
Qualifications & Experience
- Bachelor's degree or any higher qualification in Biomedical Engineering, Nursing, Medical Laboratory, Pharmacy, Life Sciences, or any related healthcare field.
- 1–3 years of experience in medical device or surgical product sales.
- Hands-on experience with Orthopedic Surgery, General Surgery, and Laparoscopic (Minimally Invasive) Surgery products is required.
- Experience in operating room support and surgical procedures is preferred.
- Strong knowledge of surgical products, medical devices, and healthcare market dynamics.
- Must be able to drive and willing to travel frequently. A Saudi driving license is preferred but not mandatory.
- Fluency in English and Arabic (spoken and written).
- Strong business development mindset with the ability to identify new opportunities and expand customer relationships.
Skills :
Technical Skills
- Product and clinical knowledge.
- Medical device sales and negotiation.
- Product presentation and demonstration skills.
- Clinical support during surgical procedures.
- CRM systems and sales reporting.
- Business development and market expansion.
- Market analysis and customer acquisition.
- Microsoft Office (Excel, PowerPoint, Word).
Soft Skills
- Excellent communication and presentation skills
- Relationship management and customer service orientation.
- Negotiation and influencing skills.
- Problem-solving and analytical thinking.
- Time management and planning.
- Teamwork and collaboration.
- Adaptability and ability to work under pressure.
- Professional ethics and integrity.
- Self-motivated with a strong passion for business development and achieving sales growth.
Benefits
- Competitive salary and commission structure.
- Opportunities for professional growth, technical certification, and continuous development.
- Comprehensive benefits package in line with company policy.
- Work in a dynamic environment
Skills Required
- Bachelor's degree in Biomedical Engineering, Nursing, Medical Laboratory, Pharmacy, Life Sciences, or related healthcare field
- 1-3 years experience in medical device or surgical product sales
- Hands-on experience with Orthopedic Surgery, General Surgery, and Laparoscopic products
- Experience in operating room support and surgical procedures
- Strong knowledge of surgical products, medical devices, and healthcare market dynamics
- Ability to drive and willingness to travel frequently
- Saudi driving license
- Fluency in English and Arabic, spoken and written
- Experience with CRM systems and sales reporting
- Proficiency with Microsoft Excel, PowerPoint, and Word
- Business development mindset and ability to identify new opportunities
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The Company
What We Do
Kafou Group is a diversified Saudi Arabian holding company established in 1983. It operates across multiple sectors, including power, electricity, water treatment, petrochemicals, healthcare, and financial services. The company provides advanced technical solutions for hospitals and manages investments in real estate, trade, and commodities, while also operating within the fast-moving consumer goods (FMCG) sector.
