Product Specialist (Tangential Flow Filtration) - East Coast

Posted 7 Days Ago
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Hiring Remotely in Home, WA, USA
In-Office or Remote
95K-140K Annually
Mid level
Biotech
The Role
Drives regional growth and customer adoption of tangential flow filtration products through technical sales leadership, customer-site support, training, CRM management, market analysis, product feedback, industry engagement, and technical or quality escalation leadership. Partners with sales, product management, development, and marketing teams to execute tactical plans, support launches, improve customer satisfaction, and achieve sales targets.
Summary Generated by Built In
Sartorius has a remote based role for a Product Specialist (Tangential Flow Filtration). The Product Specialist TFF is a customer-facing role driving growth of the assigned product portfolio, ensuring successful customer technology adoption, and acting as technical escalation pathway. In this role, you will coordinate with several stakeholders (Sales & Services, Product Management, Product Development and Marketing) to build and maintain customer satisfaction by highlighting product challenges and devising & executing tactical plans to overcome them and achieve sales targets.

An essential part of this role is the active use of our CRM system (SFDC) to manage sales activities and customer interactions effectively as this tool is the foundation of our sales framework and operational sales steering, and a key enabler for this role to achieve his/her targets as well as Sartorius targets.

The ideal candidate will be located on the East Coast.

What you will accomplish together with us:

  • As technical sales leader for the assigned products, drive and coordinate tactical activities to achieve sales targets in the region, working at customer sites on all aspects of assigned product and relevant applications (e.g. sales tools, demo/trial equipment, training, technical background & positioning, product presentation in offer stage)
  • Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system
  • Analyze SFDC data for assigned products to identify trends, generate customer insights and track sales performance, complementing such data with regular customer visits and interactions in the field
  • Train salespeople to ensure high level of product knowledge is maintained throughout the Sales organization
  • Partner with PD and PM to support product development and launch activities in terms of customer workflows & requirements, competitive landscape and market trends (e.g. voice-of-customer, product & market/field feedback/trends), and also recommend product changes based on evolving circumstances, product performance, customer needs and market dynamics
  • Promote key messages of assigned products in conferences, through publications, presentations and participation in relevant industry organizations and networks, build relationships with KOLs in the most appropriate forums to enhance Sartorius' reputation and credibility
  • Lead technical and quality escalations on the assigned products

What will convince us:

  • Bachelor's degree in life sciences, engineering or related field (higher level of education is a strong plus)
  • 3+ years of experience in the Biopharmaceutical industry as application specialist or scientist in product development
  • Technical leadership, outstanding understanding of the technology behind the assigned products, their applications and customer workflows
  • Data-driven mindset coupled with high business acumen and strong passion to demonstrate business impact
  • Highly customer orientated
  • Capable of building trusted, effective relationships cross-functionally, with a team player mentality
  • Proven ability to work collaboratively with sales to meet business goals, including successful experience with sales enablement tools and techniques
  • Excellent project management, able to plan and deliver against tight deadlines, and manage several projects at once effectively driving tactical plan deliverables, taking calculated risks when appropriate
  • Excellent communication, presentation and active listening skills
  • Hands-on knowledge and proactive usage of SFDC and other CRM tools
  • Willing to travel up to 50% as this role is heavily focused on external customers
  • Identification with our core values: Sustainability, Openness, Enjoyment

Compensation for this position will be a base salary between $95,000.00 and $140,000.00 plus bonus depending on experience and qualifications.  

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.

We look forward to receiving your application.

www.sartorius.com/career

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at [email protected]

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at [email protected]

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

Skills Required

  • Bachelor's degree in life sciences, engineering, or a related field
  • 3+ years of experience in the biopharmaceutical industry as an application specialist or scientist in product development
  • Technical leadership and strong understanding of assigned products, applications, and customer workflows
  • Data-driven mindset and strong business acumen
  • Customer-oriented approach
  • Ability to build effective cross-functional relationships and collaborate as part of a team
  • Experience collaborating with sales to meet business goals, including sales enablement tools and techniques
  • Excellent project management skills, including managing multiple projects and tight deadlines
  • Excellent communication, presentation, and active listening skills
  • Hands-on knowledge and proactive use of SFDC and other CRM tools
  • Willingness to travel up to 50%
  • Higher level of education

Sartorius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sartorius and has not been reviewed or approved by Sartorius.

  • Healthcare Strength Health coverage includes multiple medical plan options with dental, vision, HSA/FSA, EAP, and wellness resources across many locations. Quality of core medical, dental, and vision is characterized as solid.
  • Retirement Support Retirement offerings include a 401(k) with a company match highlighted in U.S. materials and employer‑verified listings. The match is characterized as generous at some sites.
  • Flexible Benefits Flexible hours and hybrid/home‑office options are available where roles and regions allow, with role‑dependent perks in some locations. Broader extras such as commuter benefits, discounts, and tuition assistance add optionality where eligible.

Sartorius Insights

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The Company
HQ: Göttingen
9,059 Employees
Year Founded: 1870

What We Do

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide. With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes. The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically. Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies. In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe. Join our team, partner or collaborate with us.

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