Product Specialist, Payments

Posted 12 Hours Ago
Be an Early Applicant
Athens
3-5 Years Experience
Gaming • News + Entertainment
The Role
As a Product Specialist in the Payments team at Kaizen Gaming, you will identify customer pain points, promote product optimizations, collaborate with internal teams, translate operational processes, work with tech teams, analyze competition, and maintain metrics reports. The ideal candidate has 3-5 years of experience in product expertise in payments, strong data analysis skills, and fluency in English.
Summary Generated by Built In

We are Kaizen Gaming

 Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets with 2 brands (Betano & Stoiximan).

We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.  

We are a diverse team of more than 2.500 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential? 

Let's start with the role

As a Product Specialist, you will be part of the  Account & Payments Product team, supporting the end-to-end payments product delivery. A great candidate for this role aspires to work in a fast-paced product environment and is eager to enhance our product offering and create an exceptional user experience.


As a Product Specialist in Payments team, you will:


  • Identify customer pain points as in regards to our payments product in the markets we currently operate;
  • Identify and promote product optimizations;
  • Work with relevant internal teams (i.e. Product Owners, Operations, CS, Finance) to collect data, communicate updates and ensure alignment;
  • Translate the operational frameworked processes & requirements on a most effective way during an upcoming product design & implementation;
  • Work with the relevant tech team(s) by contributing on all product operational aspects so as to ensure a seamless product delivery;
  • Conduct respective competition analysis regularly per market and be able to interpret findings on a most effective way;
  • Maintain respective metrics’ reports, update existing reports and make proposals that will bring a significant value for the product metrics overall. 


What you’ll bring


  • 3-5 years of relevant experience with product expertise in payments (some indicative industries: gaming, fintech, traveling, technology & information services, etc);
  • Well-versed in translating stakeholder requirements into executable products and working with a wide range of teams;
  • Demonstrated experience in analyzing various sources of data and writing product requirements;
  • Experience working closely with technology teams and good understanding of technologies used to drive the best product experiences;
  • Keen attention to detail, expert-level organization and major communication skills;
  • Fluency in English (verbal and written communication).


Nice to have

  • Familiarity with extracting data from Power BI tool;
  • Experience in using google analytics tools;
  • Presentation skills.

Kaizen Gaming Perks

  • 🕑 Hybrid way of working
  • 🏃 A buddy will support you with your onboarding
  • 💸 Competitive pay and bonus scheme
  • 👩‍⚕️ Private health insurance for you and your family
  • 💰 Monthly meal allowance 
  • ⭐Developmental 360° feedback framework
  • 📚 Unlimited access to Udemy & continuous training


#LI-Hybrid

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The Company
Berlin
2,263 Employees
On-site Workplace

What We Do

Kaizen Gaming is one of the biggest and fastest growing GameTech companies in the world. With a focus on Technology and People we aim to continually improve our products and services to provide the best and most trusted online gaming experience to our customers around the world. We operate two brands in 13 countries: Betano (Portugal, Romania, Germany, Brazil, Bulgaria, Czech Republic, Chile, Peru, Ecuador, Canada-Ontario, Nigeria) and Stoiximan (Greece, Cyprus), and employ more than 2,200 people across three continents. Obsessed with our customers, we use technology and data to constantly push the boundaries of online gaming entertainment. Why work with us Tech the Ride | Our Adventure We have made it our quest to shape and influence the GameTech industry globally. We Kaizeners move fast and make things happen: we imagine, develop and build with no limitations. Working here means getting the freedom to explore as you help us create the technology that powers entertainment. Pick #oneteam | Our Culture We each have a role to play in building a company culture we can all trust. We Kaizeners are open, direct and respectful; we support each other to reach our goals as #oneteam. Working here means facing challenges that inspire the team to be on its A-game to get the job done. Level up | Our Growth We know our hard work will take us places. We Kaizeners get plenty of opportunities to supercharge our potential as the company grows, overcoming challenges with the support of our colleagues. Working here means continually finding new boundaries to push and new career horizons to reach. Press Play on Potential! Join our #oneteam

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